Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $14.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement Plan
Training and Development
Job Description
Potomac Family Dining Group operates a well-established and highly regarded restaurant brand, Applebee's, known for its friendly and inviting atmosphere that caters to a wide range of guests seeking casual dining experiences. With a strong emphasis on delivering exceptional customer service aligned with Applebee's brand standards, Potomac Family Dining Group strives to maintain a welcoming and efficient front-of-house environment that enhances guest satisfaction at every visit. As part of a national chain, the company brings the reliability of a large organization combined with the community focus of a local establishment, fostering growth and offering ongoing opportunities for team members.
Job Qualifications
- High school diploma or equivalent preferred
- Prior experience in customer service or hospitality preferred
- Basic computer literacy including use of electronic devices
- Strong communication and interpersonal skills
- Ability to manage multiple guests and seating arrangements simultaneously
- Knowledge of restaurant safety and cleanliness standards
- Physical ability to stand and be mobile for extended periods
- Ability to work in fast-paced and dynamic environments
- Proficiency in English
- Bilingual skills advantageous
Job Duties
- Greets and seats all guests in a friendly manner
- Assists in maintaining overall guest flow
- Ensures seating service is rotated among server area assignments
- Opens doors for arriving and departing guests
- Remains visible in the front of house and faces the main entrance
- Occasionally delivers food and drinks to guests when extra assistance is needed
- Interacts verbally with all guests creating a friendly and upbeat environment
- Completes assigned opening and closing side work
- Participates in clearing and resetting dining room tables using team delivery
- Observes guests, responds to requests, and anticipates needs
- Maintains a clean and organized work area
- Explains usage of Tabletop Electronic Devices to guests
- Drives sales with suggestive selling
- Accommodates special guest needs such as booster chairs and high chairs
- Manages the waitlist when the restaurant is busy
- May serve guests in Carside To-Go or server roles occasionally
- Assists in general front of house maintenance including cleaning and restocking
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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