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Job Overview
Compensation
Hourly
Exact $13.00
Work Schedule
Weekend Shifts
Benefits
Competitive compensation package
medical insurance options
Company Dining Program
Clear path for growth and career advancement
Excellent opportunity with growing brand
Job Description
Folino Estate, LLC is a distinguished establishment known for its exceptional hospitality and commitment to providing memorable dining experiences. Situated in a vibrant location, Folino Estate blends a rich tradition of excellent service with a welcoming atmosphere that caters to a diverse clientele. The company prides itself on maintaining high standards in food quality, ambiance, and guest satisfaction, making it a preferred destination for both locals and visitors. As a part of a growing brand, Folino Estate offers countless opportunities for professionals seeking to develop their careers in the hospitality industry, particularly within an environment that values teamwork, customer service,... Show More
Job Requirements
- Able to work in a standing position for long periods of time (up to 8 hours)
- Ability to work evenings, weekends, and some holidays
- Ability to work in a variety of conditions, such as heat, cold, noisy, etc.
Job Qualifications
- Able to work weekend shifts
- Able to communicate effectively with guests and staff
Job Duties
- Promote, work, and act in a manner consistent with the mission of Folino Estate, LLC
- Warmly and graciously greet all guests entering the restaurant, and seat them at tables or in waiting areas
- Open the front door for guests entering or leaving the restaurant when possible
- Provide guests with menus and inform them of their server's name upon seating
- Record guest names and the number of people in party and provide guests with estimated waiting time when immediate seating is limited
- Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
- Call out name and number of party when tables become available
- Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation
- Answer telephone calls promptly and respond to inquiries or transfer calls
- Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and customers' concerns are addressed
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Inform guests of establishment specialties and features
- Receive and record guests’ dining reservations
- Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary
- Relay messages to servers and bussers as needed
- Thank guests as they leave and invite them to return
- Attend all scheduled employee meetings and offer suggestions for improvement
- Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant
- Fill-in for fellow employees where needed to ensure guest service standards and efficient operations
Job Criteria
Experience
No experience required
Job Location
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