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Host/Hostess

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $22.00
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Work Schedule

Flexible
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Benefits

Flexible work environment
ongoing training and development
Paid Time Off
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
401k plan
Employee Discount Programs

Job Description

Sodexo is a global leader in quality of life services, dedicated to improving the daily experiences of millions of people worldwide. Operating in multiple sectors that include food services, facilities management, and more, Sodexo partners with clients to deliver integrated solutions that enhance the environment for customers and employees alike. With a strong commitment to diversity, equity, inclusion, and sustainability, Sodexo fosters an inclusive culture where every employee is valued, respected, and encouraged to be their authentic self. This dedication extends to Sodexo's comprehensive employee benefits and career development programs, making it an employer of choice for individuals seeking meaningful and rewarding roles.

The Host/Hostess position at the Alaska Airlines Lounge HNL is a full-time opportunity with a pay rate of $22 per hour. This role places you at the forefront of customer service within a premium lounge environment, where you will be a critical part of creating a welcoming, comfortable, and memorable experience for each guest. As a Host/Hostess, your primary responsibility is to greet and seat guests warmly and courteously, thereby setting a positive tone that enhances their entire visit. You will also assist with receiving payments and support other team members to ensure total guest satisfaction. Addressing guests' concerns and requests promptly and effectively is crucial in maintaining the high standards expected within the lounge. Punctuality and reliability are key, as this position requires you to attend scheduled shifts with regularity and professionalism.

Beyond these core duties, the role may include a variety of additional tasks tailored to meet the needs of the business and its clients, reflecting Sodexo's flexible and client-focused approach. Ideal candidates for this role are team-oriented, adaptable, and reliable, with up to one year of related experience preferred but not mandatory. The Alaska Airlines Lounge represents a dynamic and fast-paced environment, providing an excellent platform to develop your customer service skills and advance your career within the hospitality and service industry.

Working at Sodexo means more than just having a job; it is an opportunity to be part of a larger mission that values your individuality and contributions. The company supports a flexible work environment that respects your personal life commitments while offering continuous training and advancement opportunities to help you grow professionally. An extensive benefits package is provided, which includes paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, and discount programs. Some locations may also offer additional site-specific perks such as free shift meals, uniforms, safety shoes, transportation support, and parking, enhancing the overall employee experience.

Sodexo's commitment to equal employment opportunity is evident in its policies and practices that promote diversity and inclusion. The company strives to create a workplace where everyone feels welcome, empowered, and appreciated regardless of their race, gender, age, religion, sexual orientation, or other protected characteristics. This inclusive culture helps Sodexo maintain high standards of service excellence at the Alaska Airlines Lounge and across all its operations. Joining Sodexo as a Host/Hostess offers not only a stable and rewarding career path but also the chance to contribute positively to the guest experience in a prestigious setting.

Job Requirements

  • High school diploma or equivalent
  • 0-1 year of related experience
  • Strong communication skills
  • Ability to work flexible hours and varying shifts
  • Punctuality and reliability
  • Ability to maintain a friendly and professional demeanor

Job Qualifications

  • Team-oriented
  • Adaptable
  • Reliable
  • Excellent customer service skills
  • Up to 1 year of related experience preferred
  • Ability to work varying shifts including open availability

Job Duties

  • Greet and seat guests in a friendly and courteous manner
  • May receive payments and assist other service personnel as needed to provide total guest satisfaction
  • Respond to and address guests' concerns and/or requests
  • Attend work and show for scheduled shift on time with satisfactory regularity
  • Perform additional duties assigned based on business necessities and client requirements

Job Criteria

Experience

Entry Level (1-2 years)


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