Host/Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.25 - $15.75
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Work Schedule

Flexible
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Benefits

competitive salary
weekly pay
Paid sick leave
flexible schedules
health benefits
Dining Discounts
Career advancement opportunities

Job Description

This position is with a prominent dining establishment known for its welcoming atmosphere and commitment to providing guests with a fresh and celebratory dining experience. The company operates in a team-oriented, high-volume, and fast-paced environment where the focus is on guest satisfaction and exceptional service. The restaurant prides itself on creating a welcoming environment that embodies genuine hospitality and ensures every guest feels valued from the moment they enter until they leave.

The role calls for team members who are enthusiastic about hospitality, capable of managing busy restaurant times with professionalism and grace, and dedicated to creating memorable dining experiences. This position offers a variable pay structure depending on location, reflecting different regional cost factors and operational considerations. The restaurant supports employees with a range of benefits, including competitive weekly pay, paid sick leave, flexible schedules, and opportunities for career advancement, making it an excellent opportunity for individuals seeking stability, growth, and a supportive work environment.

The core responsibilities for this role involve engaging with guests through friendly conversation during seating, managing the waiting list accurately during peak times to set clear expectations, and ensuring cleanliness and sanitization of guest touch points to maintain a safe environment. Team members are expected to introduce guests to their servers promptly and provide warm, genuine thanks to guests as they depart, encouraging repeat visits.

This position is ideal for individuals who thrive in fast-paced, guest-centric settings and who possess a natural ability to create a hospitable environment that promotes living well. The establishment values employees who enjoy contributing to a positive team dynamic and who bring a passion for delivering high-quality service every day. Furthermore, the role's pay and benefits package, including health and wealth benefits, dining and other discounts, and career advancement opportunities, reflects the company's dedication to the well-being and growth of its team members.

Job Requirements

  • High school diploma or equivalent
  • Ability to stand for extended periods
  • Availability to work flexible schedules including weekends and holidays
  • Strong customer service orientation
  • Ability to handle high volume and fast pace
  • Basic knowledge of sanitation practices
  • Willingness to follow health and safety protocols

Job Qualifications

  • Excellent communication skills
  • Ability to work in a fast-paced environment
  • Strong interpersonal skills
  • Previous experience in a customer service or hospitality role preferred
  • Ability to work effectively within a team
  • Positive attitude and guest-centric mindset

Job Duties

  • Demonstrating genuine hospitality and setting the stage for an exceptional dining experience by making every single guest feel welcome at the door
  • Engaging in friendly conversation as you seat guests in a timely fashion
  • Introducing guests to their server
  • Managing restaurant waiting list during high volume to accurately set guest expectations
  • Always sincerely thanking guests as they leave and inviting them to return
  • Cleaning and sanitizing guest touch points in the restaurant

Job Criteria

Experience

Entry Level (1-2 years)


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