Denny's logo

Host/Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
flexible schedule

Job Description

Denny's is a renowned restaurant chain known for its welcoming atmosphere and commitment to serving delicious meals to a diverse clientele. Each location is independently owned and operated by franchisees who embody the values of quality service and community engagement that the Denny's brand represents. This particular franchise focuses on providing a comfortable, friendly dining experience where guests feel truly at home from the moment they enter until they leave. With a reputation built on feeding people with passion and care, Denny's continues to be a leading choice for casual dining across the country.

The role of Host/Hostess at this independently owned Denny's franchise is pivotal in shaping the guest experience. As the first and often the last person guests interact with, Hosts and Hostesses are instrumental in setting a positive tone for their visit. This position is ideal for individuals who are passionate about food and enjoy serving others in a fast-paced, customer-focused environment. The Host/Hostess engages guests with a warm and friendly demeanor, helping to ensure an enjoyable dining experience from start to finish. Responsibilities include greeting guests with a smile, managing seating arrangements efficiently, suggesting menu items, and processing payments accurately. Beyond guest interaction, the Host/Hostess plays a supporting role by assisting with side duties such as cleaning and helping fellow team members as needed, contributing to the smooth operation of the restaurant.

Employment here involves working under an independent franchise operator, not Denny's Inc. directly. This means that all employment decisions, including hiring, scheduling, and disciplinary actions, are managed locally by the franchisee. Candidates will appreciate a workplace that values diversity and equal opportunity, welcoming applicants from all backgrounds and walks of life. The position calls for a dynamic individual who can thrive in a team setting and bring enthusiasm and dedication to their role. Whether you are looking for your first job or seeking to join a vibrant team focused on exceptional customer service, this Host/Hostess role at Denny's offers a chance to develop valuable skills and grow within the hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • ability to provide excellent customer service
  • good communication skills
  • ability to work flexible hours including evenings and weekends
  • basic math skills
  • ability to stand for extended periods
  • reliable and punctual

Job Qualifications

  • High school diploma or equivalent preferred
  • previous experience in a customer service or hospitality role beneficial
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • friendly and approachable demeanor
  • basic math skills for handling payments

Job Duties

  • Greeting guests warmly and with a smile
  • engaging in friendly conversation with guests
  • suggesting new menu items to customers
  • processing payments accurately and making correct change
  • assisting with beverage orders
  • completing side work tasks
  • cleaning and supporting other team members as needed

Job Criteria

Experience

Entry Level (1-2 years)


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