Host/Hostess

Norfolk, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $10.25 - $14.50

Work Schedule

Rotating Shifts

Day Shifts

Benefits

Paid Time Off

Employee Discounts

Job Description

Potomac Family Dining Group operates popular and widely recognized establishments like Applebee's, a leader in casual dining with a focus on delivering a fun, engaging, and quality dining experience. As a respected part of the restaurant industry, Potomac Family Dining Group prides itself on its commitment to exceptional customer service, quality food, and creating environments where guests feel welcomed and appreciated. Applebee's restaurants, known for their approachable American menu and vibrant atmosphere, are part of this group, offering opportunities for career growth and development in a dynamic hospitality setting. The restaurants highly value team-oriented individuals who contribute to an upbeat... Show More

Job Requirements

Minimum age of 16 years
Friendly and engaging demeanor
Prior work experience preferred
Reading, writing, and verbal communication skills required
Bilingual experience a plus
Reliable transportation required
Ability to build relationships
Team player
Ability to follow manager instructions and guidance
Professional communication and behavior

Job Qualifications

Friendly and engaging demeanor
Sixteen years of age or older
Prior work experience preferred
Strong reading, writing, and verbal communication skills
Bilingual skills a plus
Reliable transportation
Ability to build relationships
Ability to be a team player
Ability to follow manager instructions and guidance
Ability to communicate and behave professionally at all times

Job Duties

Greets and seats all guests in a friendly manner
Assists in maintaining the overall guest flow of the restaurant
Ensures seating service is rotated among server area assignments whenever possible
Opens doors for arriving and departing guests
Remains visible in the front of house and faces the main entrance
Occasionally delivers food and drinks to guests when extra assistance is needed
Interacts verbally with all guests creating a friendly and upbeat atmosphere
Completes assigned opening and closing side work as scheduled
Participates in clearing and resetting dining room tables using team delivery methods
Observes guests, responds to requests, and anticipates guests' needs
Maintains a clean and organized work environment
Explains and demonstrates usage of Tabletop Electronic Devices to guests
Drives sales with suggestive selling
Accommodates special guest needs such as booster chairs and high chairs
Manages the waitlist when the restaurant is busy
Occasionally serves guests in Carside To-Go or Server positions
Fills out feature and promotional paperwork
Assists in general front of house maintenance including cleaning restrooms, dusting fixtures, wiping windows, rotating sani-buckets, setting up the expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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