Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Retirement Plan
Career development opportunities
Job Description
IHOP is a well-established, family-friendly restaurant brand known for its delicious breakfast offerings and welcoming atmosphere. As an industry leader in casual dining, IHOP operates numerous locations across the country, serving guests with a variety of menu options that cater to all ages and preferences. The company is committed to fostering a positive work environment for its associates by blending opportunities for growth, success, and social engagement. At IHOP, employees find a unique balance between work and personal life, supported by comprehensive benefits that promote health, financial security, family well-being, and overall happiness. With a culture that emphasizes inclusivity and celebrates the diverse backgrounds and strengths of its workforce, IHOP strives to help individuals reach their full potential while contributing to a team-oriented and enjoyable work setting.
The role of a Host/Hostess at IHOP is vital in creating a welcoming experience for guests from the moment they arrive until they leave. This position involves greeting guests warmly, managing seating arrangements, and ensuring smooth guest flow throughout busy periods. The host or hostess also plays an important role in accommodating special guest needs, such as supplying boosters and high chairs or assisting guests with disabilities, showcasing the companys dedication to excellent customer service and accessibility. In addition to front-of-house responsibilities, the host maintains cleanliness and order in the dining area and assists servers as needed, contributing to a supportive team environment. This is an excellent opportunity for someone seeking to join a fun, energetic, and socially engaging workplace that values employee growth and well-being. Through this role, the associate becomes an integral part of the guest experience, helping to uphold IHOPs reputation for friendly, attentive service and a vibrant team culture.
The role of a Host/Hostess at IHOP is vital in creating a welcoming experience for guests from the moment they arrive until they leave. This position involves greeting guests warmly, managing seating arrangements, and ensuring smooth guest flow throughout busy periods. The host or hostess also plays an important role in accommodating special guest needs, such as supplying boosters and high chairs or assisting guests with disabilities, showcasing the companys dedication to excellent customer service and accessibility. In addition to front-of-house responsibilities, the host maintains cleanliness and order in the dining area and assists servers as needed, contributing to a supportive team environment. This is an excellent opportunity for someone seeking to join a fun, energetic, and socially engaging workplace that values employee growth and well-being. Through this role, the associate becomes an integral part of the guest experience, helping to uphold IHOPs reputation for friendly, attentive service and a vibrant team culture.
Job Requirements
- Reading writing and verbal communication skills required
- Mobility required during the entire shift
- Ability to carry objects such as high-chair up to 15 pounds up to 15 times a shift
- Ability to wipe down table tops table legs pick up debris off the floor and wipe down booth seats in all areas of the restaurant
Job Qualifications
- Reading writing and verbal communication skills required
- Mobility required during the entire shift
- Ability to carry objects up to 15 pounds multiple times per shift
- Ability to wipe down table tops table legs pick up debris and wipe down booth seats
- Prior customer service experience preferred but not required
Job Duties
- Greets both arriving and departing guests in a friendly manner
- Seats guests and assists in maintaining overall guest flow
- Opens doors for guests arriving and departing
- Accommodates special needs such as boosters highchairs and disabilities
- Manages the wait list when the restaurant is full
- Provides guest assistance to servers as needed
- Maintains a clean and organized work area and completes cleaning assignments
- Fills out the feature board and inflates balloons
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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