Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.50 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
dynamic work environment
Professional growth opportunities
Discounted meals
ongoing training
Supportive team environment
Job Description
Nick and Jake's is a renowned dining establishment known for its vibrant atmosphere and exceptional hospitality. This restaurant is dedicated to providing guests with a memorable dining experience by combining quality food with outstanding customer service. Located in a bustling area, Nick and Jake's has built a reputation for its friendly environment and dynamic team culture, making it a favorite destination for both locals and visitors alike. The company values a collaborative work environment that fosters professional growth, continuous learning, and a commitment to excellence in hospitality.
We are currently seeking a Hospitality Ambassador - Host/Hostess to join our welcoming team. This role is central to the guest experience, as you will be the first point of contact for visitors to Nick and Jake's. As a Hospitality Ambassador, you will be responsible for greeting guests warmly, managing reservations efficiently, and coordinating seating arrangements to ensure smooth operations during busy periods. This position offers an exciting opportunity to work in a fast-paced environment where your interpersonal skills and positive attitude will directly influence guest satisfaction. Our team values enthusiasm and a passion for hospitality over extensive prior experience, and we encourage candidates with a genuine desire to create memorable guest experiences to apply.
In this role, you will handle multiple tasks including answering phone calls, managing walk-in guests, and addressing any guest concerns with empathy and professionalism. Your ability to multitask and remain composed under pressure will be key to your success. Collaboration with servers, bartenders, and kitchen staff is essential to maintain seamless service. At Nick and Jake's, we believe that exceptional hospitality starts with a warm welcome and continues through personalized service, making every guest feel valued and comfortable. Our competitive compensation, ongoing training programs, and supportive management team make this a fantastic opportunity for anyone looking to grow their career in the hospitality industry.
We are currently seeking a Hospitality Ambassador - Host/Hostess to join our welcoming team. This role is central to the guest experience, as you will be the first point of contact for visitors to Nick and Jake's. As a Hospitality Ambassador, you will be responsible for greeting guests warmly, managing reservations efficiently, and coordinating seating arrangements to ensure smooth operations during busy periods. This position offers an exciting opportunity to work in a fast-paced environment where your interpersonal skills and positive attitude will directly influence guest satisfaction. Our team values enthusiasm and a passion for hospitality over extensive prior experience, and we encourage candidates with a genuine desire to create memorable guest experiences to apply.
In this role, you will handle multiple tasks including answering phone calls, managing walk-in guests, and addressing any guest concerns with empathy and professionalism. Your ability to multitask and remain composed under pressure will be key to your success. Collaboration with servers, bartenders, and kitchen staff is essential to maintain seamless service. At Nick and Jake's, we believe that exceptional hospitality starts with a warm welcome and continues through personalized service, making every guest feel valued and comfortable. Our competitive compensation, ongoing training programs, and supportive management team make this a fantastic opportunity for anyone looking to grow their career in the hospitality industry.
Job Requirements
- high school diploma or equivalent
- availability to work evenings, weekends, and holidays
- excellent communication skills
- ability to multitask effectively in a fast-paced environment
- personable and friendly demeanor
- ability to handle guest concerns professionally
- willingness to learn and adapt quickly
Job Qualifications
- previous experience as a host or in a customer-facing role preferred
- exceptional interpersonal and communication skills
- strong organizational and multitasking abilities
- ability to remain calm and composed under pressure
- genuine passion for hospitality and creating memorable guest experiences
- flexibility to work evenings, weekends, and holidays
Job Duties
- warm welcome with a genuine smile and personal connection
- efficiently manage table reservations and guest information
- coordinate seating arrangements to optimize guest flow and server sections
- anticipate guest needs and provide assistance promptly
- manage multiple tasks in a fast-paced environment including phone calls and walk-in guests
- address guest concerns with empathy and collaborate with management for resolutions
- foster teamwork with servers, bartenders, and kitchen staff for seamless service
Job Criteria
Experience
No experience required
Job Location
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