Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Retirement Plan
Training and Development
Job Description
This restaurant is a vibrant dining establishment known for providing guests with a warm and welcoming atmosphere alongside exceptional food and beverage service. As a key player in the hospitality and food service industry, the restaurant prides itself on maintaining high standards of customer service, professionalism, and operational efficiency. The team is dedicated to creating an enjoyable dining experience for every guest by offering attentive service, a comfortable environment, and a well-organized front-of-house operation. With a focus on quality, teamwork, and customer satisfaction, the restaurant continually seeks enthusiastic and reliable professionals to join their staff and support their mission of... Show More
Job Requirements
- Prior food and beverage industry experience preferred
- Prior guest relations training
- Strong written and verbal communication skills
- Positive, upbeat attitude and personality
- Punctuality and reliable attendance
- Strong interpersonal skills and the ability to work well with co-workers and the public
- Ability to read, write, speak and understand the English language in order to communicate with guests and other team members
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
- Must be willing to work flexible hours such as mornings, nights, weekends and holidays
Job Qualifications
- Prior food and beverage industry experience preferred
- Prior guest relations training
- Strong written and verbal communication skills
- Positive, upbeat attitude and personality
- Punctuality and reliable attendance
- Strong interpersonal skills and the ability to work well with co-workers and the public
- Ability to read, write, speak and understand the English language in order to communicate with guests and other team members
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
- Must be willing to work flexible hours such as mornings, nights, weekends and holidays
Job Duties
- Ensure the proper setup of dining room
- Promptly greet guests and patrons personally as they enter the establishment
- Escort guests and patrons to their table
- Present menus, make recommendations and take orders if necessary
- Ensure dining room seating is controlled and that there is server parity in number of tables
- Liaise between staff and guests to ensure guest needs, as well as expectations are exceeded
- Anticipate and address guests' service needs
- Assist individuals with disabilities
- Thank guests with genuine appreciation upon departure
- Answer telephones using appropriate etiquette
- Accept to-go orders over the telephone
- Receive and record dining reservations on the telephone
- Efficiently and effectively resolve any issues to the guest's satisfaction
- Ensure neatness and cleanliness of stations
- Assist other food and beverage staff when necessary
- Ensure personal appearance is neat and professional
- Comply with quality assurance expectations and standards
- Follow all company safety and security policies and procedures
- Bus tables and assist with processing dirty dishes if necessary
- Clean all front of the house areas including windows, light fixtures and entrance as assigned
- Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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