
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.25 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
educational assistance
competitive pay
Paid daily through Daily Pay
Comprehensive health benefits
401(k) retirement savings with company match
flexible schedule
Employee Discount Program
Job Description
Founded in 1958, Perkins is a well-established restaurant chain operating 324 restaurants across 32 states in the United States and four Canadian provinces. The system includes a combination of 85 company-owned and operated restaurants and 234 franchised units, making it a prominent name in the casual dining industry. Perkins Restaurant & Bakery is renowned for its mission to deliver personalized service combined with delicious, homestyle food, all offered at a great value. This enduring commitment to quality and guest satisfaction has contributed to Perkins' sustained success over the decades, driving continuous growth and a loyal customer base. The company prides itself on fostering a work environment that prioritizes employee growth and satisfaction, valuing its team members as a key component of its achievements. Perkins offers various benefits and career development opportunities to support its workforce, including educational assistance, comprehensive health benefits, flexible schedules, and a clear career growth pathway.
The role of Host/Hostess at Perkins is critical to ensuring that every guest receives a warm welcome and attentive service that meets the company's high standards. This position requires availability during dinner hours on nights and weekends, specifically from 3 pm to 12 am, to effectively manage guest flow and seating in a fast-paced dining environment. As a Host/Hostess, you will be responsible for greeting guests promptly and courteously, managing the waiting list, and guiding customers to their tables efficiently. The role also requires handling cash and payment transactions securely, maintaining cleanliness and organization in the reception area and restrooms, and providing support to servers and bus staff to ensure smooth dining operations. This position demands excellent communication skills, strong organizational abilities, and a positive attitude, all aimed at maximizing guest satisfaction and enhancing their dining experience. Perkins emphasizes the importance of teamwork and proactive communication with management to address any product or service issues promptly. Additionally, knowledge of the menu and bakery offerings is vital to assist with upselling techniques and product sampling, contributing to overall sales and guest engagement. This is a great opportunity for individuals looking to enter the hospitality industry or develop their career in restaurant management, offering practical experience and growth pathways within a supportive corporate culture. The comprehensive benefits and perks package further enhances this role's attractiveness, providing a balanced work-life environment and opportunities for personal development.
The role of Host/Hostess at Perkins is critical to ensuring that every guest receives a warm welcome and attentive service that meets the company's high standards. This position requires availability during dinner hours on nights and weekends, specifically from 3 pm to 12 am, to effectively manage guest flow and seating in a fast-paced dining environment. As a Host/Hostess, you will be responsible for greeting guests promptly and courteously, managing the waiting list, and guiding customers to their tables efficiently. The role also requires handling cash and payment transactions securely, maintaining cleanliness and organization in the reception area and restrooms, and providing support to servers and bus staff to ensure smooth dining operations. This position demands excellent communication skills, strong organizational abilities, and a positive attitude, all aimed at maximizing guest satisfaction and enhancing their dining experience. Perkins emphasizes the importance of teamwork and proactive communication with management to address any product or service issues promptly. Additionally, knowledge of the menu and bakery offerings is vital to assist with upselling techniques and product sampling, contributing to overall sales and guest engagement. This is a great opportunity for individuals looking to enter the hospitality industry or develop their career in restaurant management, offering practical experience and growth pathways within a supportive corporate culture. The comprehensive benefits and perks package further enhances this role's attractiveness, providing a balanced work-life environment and opportunities for personal development.
Job Requirements
- Must have high level of mobility/flexibility
- Must be able to work irregular hours under heavy stress/pressure during peak times
- Must possess a high level of coordination
- Must lift and carry serving trays weight up to 20 pounds for distances up to 30 feet
- Must be able to fit through an opening 30 inches wide
- Requires frequent reaching, bending, pushing and pulling
- Exposure to heat, steam, smoke, cold and odors
Job Qualifications
- Basic skills such as sanitation, safety, and customer service taught through in-house training
- Trustworthy
- can be relied upon to deal with payment of guest checks and operate cash register
- Must be able to communicate clearly
Job Duties
- Reports to work well groomed, in proper and clean uniform and practices good personal hygiene
- Uses greeting, seating, and waiting list procedures
- Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks
- Maintains cleanliness standards and stocks for the reception area and restrooms
- Accurately processes all guest checks with no cash overages or shortages
- Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction
- Provides assistance to pantry maintenance and pre-rush organization
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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