Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Pre-tax commuter benefits
Employee assistance program
Pet Insurance Discounts
family meal
Job Description
Bastion Hospitality LLC is a distinguished hospitality company renowned for its commitment to delivering exceptional guest experiences in upscale dining environments. Known for prioritizing respect, empowerment, pride, mentorship, and a fun, collaborative work atmosphere, Bastion Hospitality has created a culture where employees feel valued and motivated to provide outstanding service. The company operates with a strong mission to maintain a financially responsible organization while ensuring that work feels rewarding and enjoyable for all staff members. Bastion Hospitality proudly supports inclusivity and provides reasonable accommodations to employees with disabilities, aligning with the principles of the Americans with Disabilities Act. Their dedication... Show More
Job Requirements
- high school diploma or equivalent
- 1-3 years of experience in reservations or host roles in fine dining or similar setting
- excellent communication skills
- ability to work flexible hours including nights, weekends, and holidays
- knowledge of reservation management systems preferred
- strong interpersonal skills
- commitment to professionalism and guest satisfaction
Job Qualifications
- 1-3 years of reservations or host experience in fine dining or similar caliber establishments
- excellent communication skills
- organized and motivating
- personable
- working knowledge of reservation management systems highly preferred
- ability to work a flexible schedule including nights, weekends and holidays
- passion for hospitality as a profession
Job Duties
- Greet guests in a warm, friendly and sincere manner
- provide a warm welcome and fond farewell upon departure
- answer phone calls and guest inquiries
- have full knowledge of the floor plan and seating charts
- manage day to day reservations, walk-in and cancellations/no-show in the reservation system
- seat guests according to their preferences and under manager direction
- be responsible for the overall presentation, cleanliness and organization of assigned guest service areas such as coat check and bathrooms
- guide guests to assigned table and ensure their satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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