Denny's logo

Host/Hostess

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $9.00
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Work Schedule

Flexible

Job Description

Denny's is a well-known, independently owned and operated franchisee restaurant dedicated to providing quality dining experiences with a warm and welcoming environment. Established as a reliable family dining destination, Denny's has built a solid reputation for serving delicious food and delivering exceptional customer service. Each independently owned franchise of Denny's operates under this trusted brand name, with a strong commitment to community involvement and hospitality. The independent franchise operator is responsible for all employment-related decisions, including hiring, firing, staffing, and scheduling, ensuring that the individual location upholds the brand's service standards while addressing local customer needs effectively.

At Denny's, the focus is not only on feeding people but also on creating memorable dining experiences that start from the moment guests step through the door. We take pride in maintaining a welcoming atmosphere where guests feel at home. This culture of care and hospitality reflects the core values of Denny's and shapes the interactions between team members and guests daily.

As a Host/Hostess at Denny's, you play a vital role in the guest experience as the first and last impression. Your friendly greeting and warm welcome set the tone for a positive visit. This role requires excellent interpersonal skills, a genuine smile, and a passion for helping others. Hosts and hostesses are responsible for making guests feel welcomed and comfortable during their visit, including engaging in pleasant and friendly conversation to enhance their dining experience.

In addition to greeting guests warmly, this role includes responsibilities such as assisting with beverage orders, suggesting new menu items, efficiently handling payment transactions, and making sure guests receive timely and attentive service. Hosts and hostesses also ensure that the dining area remains clean and organized and help other team members with side work as needed. This position requires the ability to multitask in a fast-paced environment and maintain a positive attitude throughout the shift.

Employment with an independent franchisee of Denny's means that your work environment will reflect both the trusted standards of the Denny's brand and the unique atmosphere cultivated by the individual operator. While Denny's, Inc. oversees the branding and corporate policies, it is the independent franchisee who manages employment-related matters and operational decisions. Denny's encourages equal employment opportunities and maintains a commitment to fair hiring practices without discrimination on the basis of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran status, criminal background, or any other legal characteristic.

Joining the Denny's team as a Host/Hostess offers an exciting opportunity to work in a friendly, supportive restaurant environment where you can develop customer service skills and grow your career within the hospitality industry. If you are passionate about food, enjoy interacting with people, and thrive in a dynamic setting, this role at Denny's provides a fulfilling work experience marked by teamwork and service excellence.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in retail or food service preferred
  • Ability to stand for extended periods
  • Good interpersonal skills
  • Available to work flexible hours including weekends and holidays

Job Qualifications

  • Strong communication skills
  • Ability to provide excellent customer service
  • Previous experience in a hospitality or customer-facing role preferred
  • Basic math skills for handling payments
  • Friendly and approachable demeanor

Job Duties

  • Greet guests in a warm, friendly, smiling manner that welcomes them into our restaurant and sets the stage for a positive experience
  • Engage in friendly conversation as you suggest new menu items, process payments, make correct change and help with the beverage orders for guests
  • Complete side work, clean and assist other team members as needed

Job Criteria

Experience

Entry Level (1-2 years)


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