Host/Hostess - (Expired Job)

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Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.00 - $14.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short term disability
long term disability
Life insurance
401k Retirement Plan
vacation days
sick days
Employee assistance program

Job Description

Denny's is a well-established American diner-style restaurant chain known for its welcoming atmosphere and classic menu offerings. With locations across the United States and globally, Denny's has become a reliable destination for customers seeking hearty meals at any time of the day. The company prides itself on a friendly environment and excellent customer service, which makes every dining experience memorable. As part of their commitment to customer satisfaction, Denny's continually seeks team members who share this passion and dedication to hospitality. The restaurant operates in a fast-paced yet customer-oriented setting, emphasizing teamwork, attention to detail, and a positive attitude. Employment at Denny's offers a chance to join a recognized brand with opportunities for growth and development within the hospitality industry. This position at Denny's is likely full-time or part-time with competitive wages based on experience and location, and it offers a variety of benefits including medical, dental, and vision insurance, as well as retirement plans and paid time off.

The role of a Host or Hostess at Denny's is pivotal as it shapes the guests' first and last impressions of their dining experience. The primary responsibility is to greet guests warmly with a friendly and genuine smile that makes them feel welcome and valued. The Host or Hostess not only manages the seating arrangements efficiently to ensure the dining area flows smoothly but also engages guests in courteous conversation to enhance their comfort and experience. This role demands a "Guests First" mindset, emphasizing sincere hospitality and attentiveness. Alongside greeting and seating guests, the Host or Hostess suggests new menu items, particularly limited-time offerings, to raise guest interest and satisfaction. Handling payments accurately, including making correct change, is also part of the job, ensuring seamless transaction processing. The position involves assisting with beverage service, such as bold, signature, or flavored coffees, aligning with the restaurant's beverage standards. Maintaining cleanliness and organization within the dining and service areas is essential, involving completing side work and managing supplies as needed. Additionally, the Host or Hostess supports fellow team members proactively without needing prompting, fostering a cooperative and efficient workspace. Overall, a Host or Hostess at Denny's plays a comprehensive role in customer service, operational assistance, and team collaboration, all aimed at providing total guest satisfaction and encouraging repeat visits.

Job Requirements

  • Food handlers certification required

Job Qualifications

  • Experience in customer service preferred
  • Good communication and interpersonal skills
  • Ability to handle cash accurately
  • Friendly and approachable demeanor
  • Ability to work in a fast-paced environment
  • Team player attitude

Job Duties

  • Greeting and seating guests
  • Inviting guests to return
  • Suggesting new menu items
  • Receiving payment and making correct change
  • Assisting with beverage service
  • Cleaning and completing side work
  • Assisting other team members

Job Criteria

Experience

Entry Level (1-2 years)


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