Host/Hostess

THE ONE GROUP is a global leader in vibe dining, renowned for its innovative dining concepts and exceptional hospitality experience. With a reputation for creating unique and memorable moments for guests in vibrant, upscale environments, THE ONE GROUP operates a variety of acclaimed restaurants and nightlife venues. The company is committed to excellence, combining a passion for hospitality with a dedication to employee growth and providing a dynamic workplace culture. The organization values its team members and offers extensive benefits and opportunities for professional advancement, making it a compelling choice for those seeking a rewarding career in the hospitality industry.

We are currently seeking enthusiastic and engaging Host/Hostess professionals to join our front-of-house team. As a Host/Hostess, you will be the first and last impression of our guests' dining experience, playing a crucial role in setting the tone for their visit. Your primary responsibility will be managing reservations through platforms such as OpenTable, coordinating seating arrangements efficiently to optimize service flow, and ensuring guests feel welcomed from arrival to departure. This role demands a warm personality, excellent multi-tasking skills, and the ability to thrive in a fast-paced, high-volume restaurant environment.

In this full-time position, you will enjoy a comprehensive benefits package, including medical, dental, and vision insurance tailored for full-time restaurant employees, with additional voluntary insurance options such as short-term disability, accident, hospital indemnity, and critical illness coverage. The company also offers traditional and Roth 401(k) plans to all employees, enhancing the financial security and future planning of its workforce. Beyond benefits, THE ONE GROUP provides exclusive employee perks like dining discounts, complimentary onsite meals, career development initiatives, and paid time off. Employees residing in certain states are also entitled to paid sick leave in accordance with local regulations.

Your duties will encompass greeting guests warmly, managing reservations and seating with professionalism, assisting with special seating requests, communicating wait times effectively, and maintaining an organized and inviting host stand. You will also be responsible for answering phone calls and handling reservation inquiries, supporting concierge outreach and brand presence at off-site events, monitoring dining room status, and assisting service team members as needed. Upholding THE ONE GROUP's high standards for health, sanitation, and hospitality is paramount, as is presenting a professional appearance consistent with company expectations.

This position requires the ability to work nights, weekends, and holidays, with a preference for candidates who have experience using reservation systems like OpenTable and prior hospitality or hosting experience in busy restaurants. Physical stamina to stand for extended periods and handle tray lifting is also necessary. THE ONE GROUP is more than just a job; it’s a career opportunity with limitless growth potential within a thriving global brand. If you are passionate about hospitality and eager to contribute to an unmatched dining experience, we encourage you to apply and become part of our dynamic team.