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Job Overview
Compensation
Hourly
Range $10.25 - $14.25
Benefits
Paid Time Off
Health Insurance
Employee Discounts
flexible scheduling
team member meals
Training and Development
Job Description
The hiring establishment is a distinguished restaurant dedicated to providing exceptional dining experiences through outstanding customer service and a welcoming atmosphere. Known for its commitment to quality and guest satisfaction, the restaurant prides itself on fostering a friendly environment where every guest feels valued from the moment they enter. The establishment emphasizes teamwork, professionalism, and attentiveness in all aspects of its operations, making it a popular choice among locals and visitors alike. With a strong reputation in the hospitality industry, this restaurant continually strives to exceed customer expectations by offering not only delicious meals but also memorable service that encourages repeat visits and positive word-of-mouth recommendations.
The role in question is that of a Front Host, a vital position responsible for managing the guest experience from the point of arrival to seating. This role requires an individual to actively engage with guests, ensuring they are welcomed warmly and guided promptly to their tables. The Front Host is expected to maintain a high standard of presentation throughout the dining area, including checking table setups and accommodating special seating requests whenever possible. Additionally, the position requires adept use of the NoWait App to manage waitlists efficiently and communicate timely updates to guests, thereby enhancing the flow and overall customer satisfaction.
This position also involves handling small food items such as chips and salsa, engaging in friendly interactions to make guests feel comfortable, and representing the restaurant positively through impeccable hygiene and grooming standards. The Front Host must be attentive to the needs of both guests and team members, participating in scheduled meetings to stay informed and aligned with the restaurant's operational goals. This job suits individuals who enjoy people-oriented roles, have excellent communication skills, and thrive in a dynamic, fast-paced environment. The employment type typically offered is full-time or part-time, depending on the restaurant's needs, and while specific salary details are not disclosed here, compensation is competitive within the hospitality industry standard for similar positions.
Overall, this Front Host role is a perfect opportunity for someone looking to grow within the hospitality sector, gain valuable customer service experience, and contribute positively to a reputable and guest-focused restaurant environment. Candidates who excel in this role often find opportunities to advance to other positions within the restaurant, benefiting from ongoing training and support that the establishment offers to its team members.
The role in question is that of a Front Host, a vital position responsible for managing the guest experience from the point of arrival to seating. This role requires an individual to actively engage with guests, ensuring they are welcomed warmly and guided promptly to their tables. The Front Host is expected to maintain a high standard of presentation throughout the dining area, including checking table setups and accommodating special seating requests whenever possible. Additionally, the position requires adept use of the NoWait App to manage waitlists efficiently and communicate timely updates to guests, thereby enhancing the flow and overall customer satisfaction.
This position also involves handling small food items such as chips and salsa, engaging in friendly interactions to make guests feel comfortable, and representing the restaurant positively through impeccable hygiene and grooming standards. The Front Host must be attentive to the needs of both guests and team members, participating in scheduled meetings to stay informed and aligned with the restaurant's operational goals. This job suits individuals who enjoy people-oriented roles, have excellent communication skills, and thrive in a dynamic, fast-paced environment. The employment type typically offered is full-time or part-time, depending on the restaurant's needs, and while specific salary details are not disclosed here, compensation is competitive within the hospitality industry standard for similar positions.
Overall, this Front Host role is a perfect opportunity for someone looking to grow within the hospitality sector, gain valuable customer service experience, and contribute positively to a reputable and guest-focused restaurant environment. Candidates who excel in this role often find opportunities to advance to other positions within the restaurant, benefiting from ongoing training and support that the establishment offers to its team members.
Job Requirements
- Previous restaurant experience is preferred but not required
- Ability to read and understand simple instructions
- Ability to write simple correspondence
- Ability to effectively present information to guests and other team members
- Must have exceptional hygiene and grooming habits
- Constant standing/walking
- Occasional stooping/kneeling
- Occasional pushing, pulling, lifting, or carrying up to 40 pounds
- Occasional ascending or descending ladders, stairs, ramps
- Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine
- Constant receiving detailed information through oral communication
- Constant talking, expressing, or exchanging ideas using the spoken word
- Constant clarity of vision at near and/or far distances
Job Qualifications
- Previous restaurant experience is preferred but not required
- Ability to read and understand simple instructions
- Ability to write simple correspondence
- Ability to effectively present information to guests and other team members
- Must have exceptional hygiene and grooming habits
Job Duties
- Warmly greet all guests upon their arrival
- Open the front door for guests entering or leaving the restaurant when possible
- Inspect tables for proper presentation
- When the restaurant is on a wait for tables, record the guest's information in the NoWait App and provide the guest with an estimated wait time
- Notify guests via the No Wait App when their table is ready
- Accommodate special seating requests whenever possible
- Make friendly conversation with guests as you walk them to their table
- Upon seating, offer guests a menu and inform them of the server's name
- Handle food: chips and salsa
- Thank guests as they leave and invite them to return
- Attend all scheduled team member meetings
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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