Host/Hostess

Ruth's Chris Steak House is a renowned upscale restaurant chain specializing in serving high-quality steaks and delivering exceptional dining experiences. Established with a strong commitment to hospitality, integrity, and success, Ruth's Chris Steak House has built a reputation for its warm welcome, exquisite cuisine, and attentive service. The company is dedicated to fostering growth and development among its team members through comprehensive training programs, enabling employees to reach their full potential within a positive and supportive environment.

This opportunity at Ruth's Chris Steak House is for the role of a Host/Seater, an essential position responsible for being the first point of contact for guests. The Host plays a vital role in setting the tone for the dining experience by creating a warm, welcoming, and organized atmosphere. This role is ideal for individuals passionate about exceptional customer service and interested in building a career in the hospitality industry within a prestigious and established organization.

As a Host/Seater, you will greet and welcome guests with a genuine smile and positive attitude, ensuring their first impression is one of warm hospitality. Managing the flow of guests efficiently by handling reservations, assigning tables, and providing accurate wait times is a key aspect of the job. You will maintain a clean and organized front-of-house area, coordinate seating arrangements with the servers and kitchen staff, and ensure a smooth and fair seating process to avoid overwhelming any team members. Escorting guests, presenting menus, and accommodating special seating requests when possible will be part of your daily responsibilities.

Anticipating guest needs and responding promptly to inquiries or concerns are critical to providing an exceptional dining experience. You will also need to stay knowledgeable about the restaurant's menu, daily specials, and promotions to offer accurate information to guests. Handling guest complaints with professionalism or escalating issues appropriately to management is vital to maintaining the restaurant's high standards.

Additionally, the Host/Seater will assist in managing reservations and the waitlist, monitor table turnover for efficiency, and uphold the restaurant's grooming and dress code standards. Physical demands of the position include the ability to lift trays and equipment weighing up to 25 pounds, and maintaining mobility by standing for extended periods and bending or kneeling as needed to support smooth operations.

Ruth's Chris Steak House values employees who strive to uphold cleanliness and hygiene standards while maintaining a polished, professional appearance. Flexible scheduling, competitive compensation, and a comprehensive benefits package including health insurance, paid time off, 401k with company match, employee assistance programs, and food discounts make this role both rewarding and supportive.

Overall, joining Ruth's Chris Steak House as a Host/Seater offers an opportunity to become an integral part of a respected restaurant team committed to delivering a superior guest experience. If you are enthusiastic about hospitality, enjoy working in a dynamic team environment, and desire a role where your efforts directly impact guest satisfaction, this position is an excellent fit. Ruth's Chris Steak House is an equal opportunity employer and requires a background check for all new hires, emphasizing its commitment to maintaining a secure and professional workplace.