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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $16.50 - $26.50
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
flexible scheduling
Career development opportunities
Team-oriented environment
Job Description
This opportunity is with a reputable restaurant company recognized for delivering exceptional dining experiences through quality service and customer satisfaction. The company values a friendly, efficient, and welcoming environment where guests feel valued and attended to promptly. As a part of their growing team, the establishment is committed to maintaining high standards in food service, cleanliness, and hospitality while fostering a team-oriented culture that supports both employees and customers alike. This company operates various dining establishments focused on casual dining with a strong emphasis on customer engagement and satisfaction.
The role being offered is that of a Host/Hostess, a vital f... Show More
The role being offered is that of a Host/Hostess, a vital f... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to communicate effectively with guests and team members
- Basic math skills for handling payments
- Ability to stand for extended periods
- Must be 18 years or older
- Flexible availability including nights, weekends, and holidays
- Must comply with local health and safety regulations
Job Qualifications
- Must be able to observe and differentiate between monetary denominations
- Ability to communicate with guests
- Flexible and reliable
- Team player
- Must have sufficient mobility to move and/or operate in work area
- Must be able to observe and ensure product is prepared and presented to company requirements
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Job Duties
- Greets and welcomes all customers immediately upon arrival and verifies number in their party
- Determines special needs e.g. high chairs, special menus
- Collects payment from customers immediately, in accordance with established cash handling procedures
- Inquires about food/service satisfaction and handles customer complaints/suggestions appropriately
- Seats customers at tables/booths appropriate for their needs and those of the restaurant, and introduces feature of the day
- Keeps hostess area stocked and clean, e.g., to-go items and bakery products
- Handles incoming telephone calls immediately, and takes to go orders as appropriate
- Maintains proper supply of clean menus
- Periodically supplies customers with initial beverage suggestions and provides beverage order and refills
- Assists service personnel in cleaning and setting tables
- Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received
- Assists other service personnel as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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