Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $15.16
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Work Schedule

Flexible
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Benefits

flexible scheduling
Teammate discount
Medical insurance
Dental Insurance
Vision Insurance
401k
Emergency financial plan eligibility

Job Description

Lazy Dog is a renowned restaurant brand that has earned the prestigious Certified Great Place to Work recognition for eight consecutive years, showcasing its dedication to fostering a positive and supportive work environment. Known for its warm and welcoming atmosphere, Lazy Dog focuses on creating exceptional dining experiences for its guests while cultivating an inclusive and motivating workplace for its employees. This commitment extends beyond the guest experience, highlighting the company’s culture of caring, personal and professional growth, and employee well-being. Lazy Dog has built a reputable standing as a family-oriented company that values teamwork, enthusiasm, and dedication.

The Host/Hostess position at Lazy Dog offers a unique opportunity to be the first point of contact for guests, warmly greeting them with a genuine smile and positive energy. This role is designed for enthusiastic, motivated, and team-oriented individuals who thrive in a fast-paced environment and enjoy engaging with people. At this location, hosts and hostesses earn $15.16 per hour, reflecting the company’s appreciation for the vital role they play in shaping the guest experience. The position provides flexible scheduling, making it an excellent choice for those seeking balance alongside work commitments.

Working as a Host/Hostess at Lazy Dog involves managing guest arrivals, efficiently handling wait times, and ensuring smooth seating arrangements using the computer seating system. The role requires excellent communication skills, both verbal and written, as hosts must respond to inquiries about the menu, reservations, and general restaurant information. Additionally, hosts are trained to handle difficult situations and guest complaints thoughtfully and professionally through the AIM method, focusing on apologizing, investigating, and involving management as needed. This approach emphasizes the company’s commitment to guest satisfaction and problem resolution.

The position demands a high level of guest focus, multitasking abilities, and teamwork spirit, all while maintaining a positive, trusting, and driven attitude. Employees are encouraged to bring passion and determination to their roles, contributing to a workplace culture that never settles for less than excellence. The role provides opportunities for advancement within the company, making it ideal for candidates looking to build a long-term career in the hospitality industry.

Moreover, Lazy Dog supports its team members with robust benefits including teammate discounts, supplemental medical, dental, vision insurance, 401k retirement plans, and eligibility for an emergency financial assistance program. Employees also enjoy additional perks like discounted theme parks, pet insurance, and legal and identity theft protection. This comprehensive benefits package demonstrates Lazy Dog’s dedication to supporting its employees’ overall well-being and professional development.

In summary, joining Lazy Dog as a Host/Hostess means becoming part of a supportive, dynamic team that values each individual’s contribution to creating memorable dining experiences. The role is perfectly suited for those who are outgoing, service-oriented, detail-focused, and committed to contributing positively to the restaurant’s energetic and caring environment. With a competitive hourly wage, flexible hours, extensive benefits, and clear paths for growth, Lazy Dog offers more than just a job — it offers a career in a company that puts culture and people first.

Job Requirements

  • High school education preferred
  • Food Handlers Card valid in California, Florida, Georgia, Illinois, Nevada, Texas, Virginia
  • Ability to work flexible schedules
  • Motivation to provide excellent guest service
  • Ability to manage multiple tasks effectively
  • Strong communication and interpersonal skills
  • Positive and professional attitude

Job Qualifications

  • High school diploma preferred
  • Experience in customer service or hospitality is an asset
  • Ability to use computer seating systems
  • Strong communication skills, both verbal and written
  • Ability to work well in a team environment
  • Excellent interpersonal skills with a friendly and outgoing personality
  • Problem-solving skills and the ability to handle difficult situations with professionalism

Job Duties

  • Greet guests with enthusiasm and warmth upon arrival
  • Notify guests of wait times and manage the waiting list using the computer seating system
  • Escort guests to their tables, seat them, and distribute menus
  • Answer phone calls and respond to questions about the menu, reservations, and restaurant details
  • Handle guest complaints using the AIM method - Apologize, Investigate, and involve Management
  • Communicate clearly and effectively with guests and team members
  • Maintain a positive, guest-focused attitude while multitasking in a fast-paced environment

Job Criteria

Experience

Entry Level (1-2 years)


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