
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $16.90 - $18.59
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Denny's is a well-known American diner-style restaurant chain that offers a welcoming and casual dining experience to its guests. Established over six decades ago, Denny's has become a staple in the hospitality industry, known for its 24/7 service, diverse menu options, and commitment to customer satisfaction. The company prides itself on creating a warm and friendly environment where every guest feels valued and at home. Denny's operates numerous locations across the United States and continues to expand, aiming to provide consistent quality dining experiences to families, travelers, and locals alike.
The role of Host or Hostess at Denny's is pivotal in shaping the guest experience since they are often the first and last point of contact for customers. This position requires someone with a "Guests First" attitude who can interact with guests in a friendly, courteous, and professional manner. The Host or Hostess greets guests warmly, manages seating arrangements, and ensures guests' needs are met promptly. This role also involves suggesting new menu items, handling payments, assisting with beverage orders, and helping maintain cleanliness and organization in the dining area. With an emphasis on teamwork, flexibility, and excellent communication skills, the Host or Hostess contributes significantly to maintaining the high standards of guest satisfaction at Denny's. The typical pay range for this position is between $16.90 and $18.59 per hour, depending on location and experience, and it offers an excellent opportunity for individuals seeking a dynamic role within a reputable restaurant company.
The role of Host or Hostess at Denny's is pivotal in shaping the guest experience since they are often the first and last point of contact for customers. This position requires someone with a "Guests First" attitude who can interact with guests in a friendly, courteous, and professional manner. The Host or Hostess greets guests warmly, manages seating arrangements, and ensures guests' needs are met promptly. This role also involves suggesting new menu items, handling payments, assisting with beverage orders, and helping maintain cleanliness and organization in the dining area. With an emphasis on teamwork, flexibility, and excellent communication skills, the Host or Hostess contributes significantly to maintaining the high standards of guest satisfaction at Denny's. The typical pay range for this position is between $16.90 and $18.59 per hour, depending on location and experience, and it offers an excellent opportunity for individuals seeking a dynamic role within a reputable restaurant company.
Job Requirements
- Ability to greet guests warmly with a friendly smile
- Strong customer service orientation
- Ability to handle cash accurately
- Willingness to assist team members proactively
- Ability to communicate clearly and effectively
- Must be able to stand and walk for extended periods
- Flexible availability including nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in customer service or hospitality desired
- Excellent communication and interpersonal skills
- Ability to maintain a friendly and welcoming demeanor under busy conditions
- Basic cash handling skills
- Ability to multitask and work as part of a team
- Knowledge of restaurant operations is a plus
Job Duties
- Greet and welcome all customers immediately upon arrival and verify number in their party
- Determine special needs such as high chairs or special menus
- Collect payment from customers in accordance with established cash handling procedures
- Inquire about food and service satisfaction and handle complaints or suggestions appropriately
- Seat customers at appropriate tables or booths and introduce feature of the day
- Keep hostess area stocked and clean including to-go items and bakery products
- Handle incoming telephone calls and take to-go orders as appropriate
- Maintain proper supply of clean menus
- Provide beverage suggestions and refills as needed
- Assist service personnel in clearing and setting tables
- Resolve complaints and notify manager as necessary
- Assist other service personnel as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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