Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.75 - $15.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
team environment

Job Description

Serve El Paso is a well-established restaurant known for its vibrant and welcoming atmosphere, committed to delivering exceptional dining experiences to its guests. As a dynamic dining establishment, Serve El Paso places a strong emphasis on customer service, teamwork, and attention to detail, making it a favorite choice for both locals and visitors seeking delicious meals served with kindness and professionalism. The restaurant prides itself on maintaining a clean, organized, and hospitable environment where guests feel comfortable and valued from the moment they enter the door to the time they leave.

This job opportunity at Serve El Paso is designed for individuals who are energetic, enthusiastic, and possess a natural ability to work collaboratively with others. The role focuses on delivering outstanding guest care, combining efficiency with a warm and inviting presence. Employees in this position are expected to be team players who can assist and support their colleagues while ensuring that every guest is greeted with exceptional kindness and attentiveness.

The position involves a variety of responsibilities centered around guest interaction and restaurant upkeep. These include greeting and seating guests promptly, managing waiting lists with accuracy, providing assistance to servers, and maintaining cleanliness throughout the dining and restroom areas. Perfect for someone who enjoys a fast-paced environment and takes pride in keeping things orderly, this role requires the ability to multitask and respond promptly to guest needs and any special accommodations such as boosters, highchairs, or large parties.

The role also demands a working knowledge of the menu to better assist guests and provide information whenever needed. Physical stamina and mobility are critical as this position requires being on your feet for extended periods, cleaning and maintaining various parts of the restaurant, and occasionally handling objects weighing up to 15 pounds. Strong communication skills are essential, as is the ability to interact confidently and professionally with guests to make them feel comfortable and valued throughout their dining experience.

Ideal candidates will find this position rewarding if they enjoy engaging directly with people and contributing to a positive, efficient restaurant atmosphere. Serve El Paso offers an environment where teamwork and customer satisfaction are at the heart of daily operations, providing opportunities for personal growth and development in the hospitality industry. This role is typically full-time or part-time, with schedules that accommodate the busy hours of a popular restaurant. While the exact salary is not specified, Serve El Paso is dedicated to offering competitive compensation and benefits to its team members.

Job Requirements

  • Must be able to stand and exert well-paced mobility for periods up to eight hours
  • must be able to listen attentively to guests and other employees
  • must be able to communicate with guests and other team members in a patient and professional manner

Job Qualifications

  • Mobility required during the entire shift
  • ability to wipe down table tops, table legs, pick up debris off of the floor, and wipe down booth seats in all areas of the restaurant
  • reading, writing and superior communication skills required
  • transports and carries objects such as high chair up to 15 pounds as needed
  • communicates with guests demonstrating confidence
  • encourages guests to feel comfortable, relaxed and special

Job Duties

  • Greets and seats the guest in a timely and controlled manner
  • accommodates any special needs such as boosters, highchairs, disabilities, large parties
  • manages the wait list as needed, quoting accurate times
  • provides assistance to servers
  • maintains a clean and organized work area
  • checks the overall cleanliness of the restrooms every 30 minutes
  • maintains tables per floor plan
  • completes assigned cleaning duties
  • maintain a working knowledge of the menu

Job Criteria

Experience

No experience required


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