Host/Hostess

Great Wolf Lodge is a premier destination resort known for providing family-friendly accommodations and entertainment centered around its extensive indoor water parks. As a reputable entertainment and hospitality company, Great Wolf places a strong emphasis on guest experience, making it a leading brand in the family resort industry. Its diverse team works in a vibrant atmosphere dedicated to creating unforgettable memories for guests of all ages. Great Wolf Lodge operates numerous resort locations across North America, known for blending natural elements with exciting aquatic attractions and themed entertainment. This environment nurtures opportunities for career growth and development within the hospitality sector.

Currently, Great Wolf Lodge is hiring for the position of Host/Hostess, a crucial role within the restaurant dining team. The Host/Hostess is the invaluable first point of contact for guests, setting the tone for their entire dining experience. This role demands outstanding communication and interpersonal skills to warmly welcome guests, direct them to their tables, and manage the flow of the dining room smoothly. The Host/Hostess is responsible for maintaining an organized seating chart, coordinating waitlists when necessary, and informing guests about current promotions and their assigned server. Flexibility in scheduling is essential due to the dynamic nature of the hospitality industry, with shifts that may include nights, weekends, and holidays. The position pays $14.50 per hour and is instrumental in upholding the high standards of guest service that Great Wolf Lodge is known for.

In addition to greeting and seating patrons, the Host/Hostess plays a supportive role in maintaining the dining areas, including setting and clearing tables and assisting with beverage service. The position also involves adhering to strict sanitation, safety, and alcohol control procedures to ensure a safe and enjoyable environment for all guests. Physical stamina is required, as the Host/Hostess must be capable of standing for long periods and handling moderate lifting, such as moving items weighing up to 30 pounds.

This role offers employees the chance to work within a team-oriented atmosphere that values enthusiasm, professionalism, and a positive attitude. Applicants can expect a supportive training process and opportunities to demonstrate their communication skills and teamwork abilities. Great Wolf Lodge supports equal opportunity employment and compliance with all relevant regulations, emphasizing respect and fairness within the workplace. The company values diversity and inclusion and seeks individuals who bring dedication, a customer-first mindset, and energy to their roles.