Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $16.00
Benefits
50% dining privilege
fast-paced fun environment
Open-door communication
ability to advance career
health benefits
Job Description
Miller's Ale House is a well-established restaurant chain known for its vibrant, fun, and inclusive dining experience. As a popular destination for families, friends, and sports enthusiasts, it offers a warm atmosphere where guests can enjoy quality food, drinks, and exceptional service. Miller's Ale House prides itself on a culture of integrity, commitment, and excellence, creating an environment where both guests and team members feel valued and appreciated. The company encourages personal authenticity, allowing employees to bring their unique personality to their role while maintaining a professional and welcoming demeanor. This approach makes Miller's Ale House not just a place... Show More
Job Requirements
- Minimum age of 18 years unless otherwise dictated by state law
- Basic reading and handwriting skills
- Ability to operate front door seating software
- Ability to multitask and work in a fast-paced environment
- Ability to work alone and as part of a team
- Punctual and reliable
- Commitment to safety and sanitation standards
Job Qualifications
- Minimum age of 18 years unless otherwise dictated by state law
- Basic reading and handwriting skills
- Ability to operate front door seating software
- Strong communication skills
- Ability to multitask and work in a fast-paced environment
- Ability to work alone and as part of a team
- Friendly and attentive disposition
- Commitment to safety and sanitation standards
- Punctual and reliable
Job Duties
- Showcases a warm, upbeat, and energetic demeanor to guests
- Arrives to work on time as scheduled and ready to work
- Follows Miller's Ale House policies in all respects, including time recording requirements such as clocking in and out
- Greets guests in a warm and friendly manner while acknowledging all guests within five feet
- Seats guests based on their seating preference when possible
- Rotates seating with different servers to ensure even workloads and prompt service
- Provides departing guests with a warm salutation thanking them for their visit and inviting them to return
- Supports service team members in bussing dishes, sanitizing, and resetting tables as needed
- Supports other front of house team members to ensure all guest requests are fulfilled promptly
- Manages guest placement within the entrance area to enhance experience and ensure safety
- Provides accurate wait times and recommends waiting options such as bar seating
- Answers incoming restaurant calls in a friendly, professional manner
- Maintains a neat and organized workstation and entrance area
- Completes tasks on host opening and closing sidework charts
- Ensures restrooms are clean, tidy, and stocked
- Communicates with fellow team members and management
- Notifies management immediately of any potential issues with guests, team members, or long wait times
- Washes hands every 20 minutes throughout the shift
- Maintains clean and sanitized work areas
- Works with team members to execute safety and sanitation protocols
- Supports other front-of-house functions recognizing their impact on guest experience
- Exhibits a friendly disposition and attentiveness to guests
- Positively communicates with team members and management
- Provides exceptional service throughout the shift
- Possesses strong communication skills and ability to work alone or in a team
- Multitasks in a fast-paced environment
- Completes tasks to ensure exceptional guest experiences
- Operates restaurant's front door seating software
- Sets up team members for success at shift change
Job Location
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