Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
flexible schedules
team environment
career growth

Job Description

Esplanade Lake Club in Fort Myers, FL, is currently seeking enthusiastic and dedicated individuals to join their team as Hosts and Hostesses. Esplanade Lake Club is a distinguished dining and recreational establishment that prides itself on delivering exceptional hospitality experiences to its guests. This opportunity is ideal for those who are passionate about customer service and enjoy engaging with people from diverse backgrounds. Whether you're just beginning your career in hospitality or looking to expand your skills, this role offers a welcoming environment where you can grow professionally and personally.

As part of the renowned Troon family, which has evolved from a single facility in 1990 to the world’s largest professional club management company, Esplanade Lake Club provides an enriching workplace with opportunities for development, growth, and a comprehensive benefits package. Troon is committed to creating extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. By joining the team at Esplanade Lake Club, you become part of a company that values its employees and strives to provide not only excellent service but also a safe and supportive work environment.

The Host/Hostess position primarily involves welcoming guests with a friendly greeting, seating them promptly, and ensuring an enjoyable and efficient dining experience. Ideal candidates are organized, customer service-oriented, and possess excellent communication and interpersonal skills. You will be responsible for maintaining reservations, managing guest lists, assisting with side work, and ensuring cleanliness and organization in the dining areas. Flexibility is essential, as the role often requires availability on weekends and holidays to accommodate busy periods, especially during the golf and holiday season. This role is suitable for beginners as well, with some experience preferred but not mandatory.

Working at Esplanade Lake Club also means adhering to strict health and safety protocols to ensure the wellbeing of both employees and guests. The focus remains on delivering outstanding customer experiences while fostering teamwork and camaraderie among staff. Employees enjoy a dynamic work environment where no two days are the same, and there is plenty of opportunity to interact with travelers and community members alike. This position offers a chance to develop lasting skills in hospitality, improve your organizational and multitasking abilities, and build professional relationships that can benefit your career path.

If you are looking for a part-time role, a side hustle, or the start of a promising career in hospitality, the Host/Hostess position at Esplanade Lake Club is an excellent fit. It provides the chance to work in a beautiful setting, gain valuable service industry experience, and be part of a passionate and professional team. Candidates who thrive in customer-centric environments and enjoy a fast-paced, engaging workplace will find this role both rewarding and enjoyable. Interested applicants are encouraged to apply promptly to seize this opportunity and embark on a fulfilling journey in hospitality with Esplanade Lake Club and Troon.

Job Requirements

  • High school diploma or general education degree (GED)
  • One to three months related experience and/or training
  • Ability to read and speak English may be required
  • Must complete Alcohol Awareness Training
  • Knowledge of Microsoft Office applications
  • Knowledge of point of sales (POS) system

Job Qualifications

  • High school diploma or general education degree (GED)
  • One to three months related experience and/or training
  • Ability to read and speak English may be required
  • Must complete Alcohol Awareness Training
  • Knowledge of Microsoft Office applications
  • Knowledge of point of sales (POS) system

Job Duties

  • Welcomes each guest with a friendly greeting and escorts to their assigned table
  • Seats guests in station rotation while maintaining guest lists and following/enforcing check issue procedures
  • Assigns opening and/or closing side duties and supervises side work
  • ensures completed set ups of all stations before service staff departure
  • Assists with side work and/or assisting service staff with bussing tables, taking cocktail orders, etc.
  • Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests
  • Retains knowledge of all menu items, prices and general service procedures
  • Responsible for standards of appearance and cleanliness in all service areas
  • Remains visible on dining room floor and is easily accessible to guests, staff and management
  • Checks all tables before service to ensure proper settings
  • Communicates guest requests and concerns to the department manager
  • Incorporates safe work practices in job performance
  • Regular and reliable attendance
  • Performs other duties as required by supervisor

Job Criteria

Experience

Entry Level (1-2 years)


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