Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Benefits
Employee discount at Cantina Monarca and Moctezuma's
Paid sick leave
Spanish/English Language Class Tuition Reimbursement
Job Description
Our establishment is a reputable and well-regarded restaurant group known for its commitment to exceptional guest service and high-quality food and beverages. We operate multiple locations including Tacoma, Gig Harbor, Silverdale, Tukwila, and Bellevue, each dedicated to delivering a memorable dining experience through epic hospitality. We place a strong emphasis on our people, believing that their passion and dedication to serving guests are what truly differentiate us in a competitive industry. This dedication has enabled us to build a loyal customer base and create an environment where our guests feel valued and delighted every time they visit.
We are curr... Show More
We are curr... Show More
Job Requirements
- Ability to stand and walk continually throughout an eight-hour shift
- ability to attend work as scheduled including various schedules and shifts during normal business hours with some holidays and most weekends required
- ability to lift up to 40 lbs
- must have a food handler's card
- must have prior customer service experience
- must be able to work a flexible schedule
- ability to communicate effectively with guests and staff
Job Qualifications
- Prior restaurant experience preferred
- customer service focused, solution oriented, presentable and optimistic approach
- must enjoy and succeed in a fast-paced work environment
- ability to communicate clearly and professionally with customers and coworkers
- basic math and written communication skills
- ability to work a flexible schedule based on department and restaurant needs
- food handler's card required according to local and state regulations
Job Duties
- Identify and deliver exceptional service by greeting and serving guests
- be knowledgeable and enthusiastic about the restaurant's menu and products
- greet and seat guests, present menus, inform guests of daily specials
- check with customers to ensure they are enjoying their meals and take action to correct any problems
- treat all guests to ensure their complete satisfaction and always strive to exceed guests' expectations
- take names on a waiting list and quote accurate wait times when tables are not immediately available
- run the floor plan board by observing tables and keeping track of clean, dirty, and occupied tables
- clean, organize, and stock menus at host area
- answer phone and questions concerning the menu and restaurant
- interact with guests as they arrive and leave to ensure positive dining experience
- fill to-go orders, roll silverware, and set up for the following day
- maintain cleanliness of host stand and entrance area including mopping and sweeping frequently
- maintain restrooms throughout the shift
Job Location
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