Host/Hostess

Phoenix, AZ, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Internship

Consulting

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Exact $20.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Holiday pay

meal benefits

transportation benefits

401(k) retirement plan

Company paid life insurance

Tuition Reimbursement

Employee assistance program

training and career growth opportunities

Referral program

Job Description

HMSHost is a globally recognized leader in the food and beverage service industry, specializing in delivering exceptional dining experiences in airports, travel plazas, and other high-traffic environments. With a rich history spanning over 70 years, HMSHost has established itself as a premier choice for travelers seeking quality meals and outstanding customer service. The company prides itself on fostering an inclusive and dynamic work environment where employees can grow their careers while positively impacting guest experiences. HMSHost operates a vast network of restaurants and food service locations, focusing on providing convenience, variety, and excellence to its diverse customer base.
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Job Requirements

Customer service experience preferred
Cash handling experience preferred
Excellent organization skills
Ability to read and interpret restaurant's seating chart
Ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
Ability to bend, twist, and stand for normal job functions
Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

Job Qualifications

Customer service experience preferred
Cash handling experience preferred
Excellent organization skills
Ability to read and interpret restaurant's seating chart
Ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
Ability to bend, twist, and stand for normal job functions
Ability to speak, read and comprehend instructions, short correspondence and policy documents
Ability to converse comfortably with customers

Job Duties

Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards
Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
Maintains and updates restaurant seating charts
Proper set up and maintenance of the Dining Room areas before serving
Assists with maintaining sufficient stock of roll up silverware for the incoming shift
Seats guests and advises them on menus and beverage choices based on required in-depth knowledge
Oversees the delivery and servicing of food and beverages
Liaises between kitchen staff and floor staff to ensure the guests' experience meets concept/company standards
Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times
Patrols assigned station, refilling water and coffee, removing service items and condiments per establishment procedures
Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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