Host/Hostess

Warwick, RI, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

Employee Discounts

Paid Time Off

flexible scheduling

Opportunities for advancement

Team-oriented work environment

employee recognition programs

Training and Development

Job Description

Arooga's is a casual dining restaurant known for its energetic atmosphere, friendly service, and quality food offerings. Established as a community-focused dining destination, Arooga's combines a vibrant environment with exceptional hospitality to create memorable experiences for its guests. The restaurant prides itself on delivering a blend of excellent cuisine and engaging social settings, making it a popular choice for families, friends, and sports enthusiasts alike. As part of its commitment to top-tier service, Arooga's is dedicated to maintaining a warm, welcoming atmosphere where every guest feels valued and appreciated.

We are seeking a Host/Hostess to join our dynamic te... Show More

Job Requirements

High school diploma or equivalent
Prior experience in a customer-facing role
Ability to stand for extended periods
Strong communication skills
Must be available to work evenings weekends and holidays
Ability to handle multiple tasks simultaneously
Basic computer literacy

Job Qualifications

Excellent communication and interpersonal skills
Ability to remain professional and courteous under pressure
Basic organizational and multitasking abilities
Previous experience in customer service or hospitality is preferred
Friendly and approachable demeanor
Ability to work flexible hours including weekends and holidays
Comfortable using phone systems and managing reservations

Job Duties

Warmly greets guests as they enter Arooga's accommodating any special needs
Answers and addresses all phone calls directed to hostess stand in a courteous professional and timely manner
Asks if it is guests' first time and if so alerts manager
Calculates approximate wait time and manages guests' expectations when there is a wait
Thanks guests as they leave and invites them to come back to Arooga's
Confirms guest reservations the morning of their reservation
Performs other functions as time permits and as necessary including but not limited to rolling silverware cleaning entryway seating
Advises a Manager of any guest complaints
Weekend evening and holiday work are required

Job Location

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