Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $18.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
flexible scheduling
Employee meal discounts
Paid Time Off
Health Insurance
Opportunities for advancement
Referral bonuses
Team performance incentives
Job Description
Buffalo Wild Wings is a prominent American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, delicious wings, and extensive selection of craft beers. Established as a leader in the sports bar industry, the company provides a lively environment where guests can enjoy live sports broadcasts, flavorful food, and a welcoming social setting. With locations across the United States and internationally, Buffalo Wild Wings is recognized for its commitment to excellent service, quality food, and creating memorable customer experiences. As a popular dining destination, the restaurant attracts a diverse range of guests, from sports enthusiasts to families and groups of friends seeking a fun and engaging place to dine and socialize.
The role of Greeter / Host at Buffalo Wild Wings is vital to delivering a positive and lasting first impression to all guests visiting the restaurant. This position involves welcoming guests upon arrival with a friendly demeanor, efficiently managing the waitlist, seating guests promptly, and ensuring smooth coordination between the front-of-house team and servers. Greeters are essential in setting the tone for the dining experience by providing clear communication regarding wait times, managing reservations, and maintaining an organized and tidy entrance area. Their tasks also include escorting guests to their tables, answering phones, helping with takeout orders, and occasionally assisting in other duties such as table cleaning during busy periods.
This role is typically hourly, with pay ranging from $14 to $18 per hour, and includes opportunities for tips in certain locations, weekend and holiday pay, and salary increases based on performance. Both full-time and part-time employees have access to flexible scheduling options, employee meal discounts, and potential health insurance eligibility for full-time workers. Paid time off is available for full-time employees, and there are clear career advancement opportunities into positions like Server, Bartender, or Shift Leader. Some locations may also provide incentives such as referral bonuses and team performance rewards. Overall, the Greeter / Host position at Buffalo Wild Wings is ideal for individuals who enjoy a fast-paced, customer-focused environment, who possess excellent communication skills, and who wish to grow their career in the hospitality and restaurant industry.
The role of Greeter / Host at Buffalo Wild Wings is vital to delivering a positive and lasting first impression to all guests visiting the restaurant. This position involves welcoming guests upon arrival with a friendly demeanor, efficiently managing the waitlist, seating guests promptly, and ensuring smooth coordination between the front-of-house team and servers. Greeters are essential in setting the tone for the dining experience by providing clear communication regarding wait times, managing reservations, and maintaining an organized and tidy entrance area. Their tasks also include escorting guests to their tables, answering phones, helping with takeout orders, and occasionally assisting in other duties such as table cleaning during busy periods.
This role is typically hourly, with pay ranging from $14 to $18 per hour, and includes opportunities for tips in certain locations, weekend and holiday pay, and salary increases based on performance. Both full-time and part-time employees have access to flexible scheduling options, employee meal discounts, and potential health insurance eligibility for full-time workers. Paid time off is available for full-time employees, and there are clear career advancement opportunities into positions like Server, Bartender, or Shift Leader. Some locations may also provide incentives such as referral bonuses and team performance rewards. Overall, the Greeter / Host position at Buffalo Wild Wings is ideal for individuals who enjoy a fast-paced, customer-focused environment, who possess excellent communication skills, and who wish to grow their career in the hospitality and restaurant industry.
Job Requirements
- high school diploma or equivalent
- previous experience in customer service or hospitality preferred
- strong communication skills
- ability to stand for extended periods
- availability to work flexible hours including weekends and holidays
- friendly and professional appearance
- ability to work well in a team
Job Qualifications
- high school diploma or equivalent
- previous customer service or hospitality experience preferred
- excellent communication and interpersonal skills
- ability to work in a fast-paced environment
- friendly and professional demeanor
- basic knowledge of restaurant operations
- ability to multitask and manage time effectively
Job Duties
- greet guests upon arrival
- manage the seating chart and wait times
- escort guests to tables
- answer phone calls
- handle takeout orders when needed
- maintain a clean and organized front entrance area
- coordinate seating with servers and managers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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