Host/Greeter ("Anfitrion")

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling

Job Description

Monarch Club, located in Detroit, MI, is a distinguished hospitality establishment known for delivering exceptional guest experiences through its welcoming atmosphere and dedicated staff. As part of a vibrant hotel environment, Monarch Club prides itself on maintaining high standards of service and comfort. The establishment caters to a diverse clientele, offering them a seamless combination of excellent dining and top-notch accommodation services. With a full-time and part-time employment structure, Monarch Club provides flexible job opportunities to suit varying schedules and professional aspirations in the hospitality industry.

The role available at Monarch Club focuses on ensuring a warm and profession... Show More

Job Requirements

  • High school diploma or equivalent
  • Food service experience preferred
  • Customer service experience preferred
  • Safe Server Alcohol & Food Handlers certification preferred
  • Ability to stand and exert mobility for up to four hours
  • Ability to lift up to 45 lbs
  • Ability to push and pull carts and equipment up to 250 lbs
  • Excellent verbal and written communication skills
  • Basic computer skills
  • Must maintain neat, clean, and well-groomed appearance per company standards
  • Regular attendance and punctuality
  • Ability to work varying schedules including high-temperature and low-temperature environments

Job Qualifications

  • High school or equivalent education
  • Food service experience preferred
  • Customer service experience preferred
  • Safe Server Alcohol & Food Handlers certification preferred
  • Good communication skills, both verbal and written
  • Excellent customer relations skills
  • Detail oriented with outstanding organizational and communication skills
  • Basic computer skills
  • Knowledgeable about basic functions of Windows OS, MS Office, PMS, and POS
  • Self-driven and able to work independently
  • Strong issue resolution and analytical skills with attention to detail

Job Duties

  • Great and welcome all hotel guests and customers
  • Escort guests to their tables and present the menu to them
  • Communicate with the wait staff and other restaurant personnel to ensure the guests experience meets company standards
  • Perform a variety of duties, which may include refilling beverages, setting tables, and cleaning eating/serving areas
  • Perform other duties in a team effort during downtime which may include rolling silverware, expediting food orders, preparing food for the To-go areas, and properly cleaning and filling table condiments
  • Perform all other responsibilities as directed by management
  • Assist with any guest inquiry
  • Follow all company and safety and security policies and procedures

Job Location

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