Host/Food Runner

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts

Job Description

The hiring establishment is a reputable and well-established restaurant dedicated to providing exceptional dining experiences to its guests. Known for its vibrant atmosphere and commitment to quality service, this restaurant has built a loyal customer base by combining a diverse menu with top-notch hospitality. As a key player in the hospitality industry, the restaurant focuses heavily on team collaboration, customer satisfaction, and operational efficiency. The environment is fast-paced, dynamic, and fosters growth for individuals passionate about the food and beverage sector. The restaurant values every team member and strives to provide a supportive and rewarding workplace where employees can thrive.

The role of Host/Food Runner is crucial to the seamless operation of the dining room and overall guest satisfaction. This position involves greeting and seating guests promptly while managing table availability to maximize dining room capacity. As a Host/Food Runner, you will bridge communication between the kitchen and front of house, ensuring that the staff is informed about large parties and menu availability. The role requires excellent memorization skills to keep track of table numbers, station assignments, and the dining room layout. You must also be capable of handling multiple plates while delivering orders accurately and politely.

Moreover, teamwork and collaboration are vital aspects of this role. You will assist colleagues with bussing tables, maintaining cleanliness, and preparing the dining room for the next guests. The ability to quickly move throughout the restaurant without compromising composure or congeniality is essential. As the initial point of contact, the Host/Food Runner must present a friendly and approachable demeanor, greeting guests as they arrive and holding doors to ensure comfort and hospitality. This role also requires proficiency with the Point of Sale (POS) system for order entry and cash handling, as well as basic computer skills for scheduling.

The position is a fantastic opportunity for individuals who thrive in a social environment and enjoy actively contributing to a team that prioritizes excellent service. Additionally, candidates must obtain necessary certifications such as a Food Handler's Permit and Texas Alcoholic Beverage Commission (TABC) Server Seller Certification to meet health and safety standards. Proper uniform adherence throughout the shift and willingness to perform any additional tasks assigned by management are expected. This full-time or part-time role offers a competitive salary aligned with industry standards and potential growth within the company. The Host/Food Runner position serves as a foundational step for those aiming for a rewarding career in hospitality, providing ample learning experiences and customer interaction.

Job Requirements

  • Ability to memorize table numbers and dining room layout
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Basic math skills for cash handling
  • Must wear proper uniform throughout shift
  • Ability to follow instructions and perform multiple tasks
  • Willingness to obtain Food Handler's Permit and TABC certification
  • Ability to stand and move quickly for extended periods

Job Qualifications

  • Must be able to use point of sale computer system to ring in order
  • Must be able to count change to guests and perform cash handling functions
  • Must have basic computer skills for use of online scheduling system
  • Must be able to obtain a Food Handler's Permit and TABC Server Seller Certification before beginning training

Job Duties

  • Inform the coordinator host/hostess of available tables
  • Inform the kitchen of open menus and large parties being seated
  • Practice teamwork by helping co workers
  • Memorize table numbers, pivot points, and station assignments
  • Become familiar with the dining room layout
  • Know the maximum number each table/booth can accommodate
  • Greet guests as they enter and hold the door for guests coming and going
  • Promptly seat guests
  • Track open/available tables and booths
  • Gage the timing of dining guests in order to quote wait times
  • Assist in bussing, setting up, and maintaining tables
  • Be able to move quickly
  • Be able to maintain composure and congeniality
  • Be very familiar with the menu and plate presentations
  • Be able to carry multiple dishes at once and deliver to correct guest
  • Be able to call guests on intercom with a smile in your voice
  • Any other tasks assigned by the manager on duty
  • Must be able to wear the proper uniform as policy describes throughout entire shift
  • Must be able to use point of sale computer system to ring in order
  • Must be able to count change to guests and perform cash handling functions
  • Must have basic computer skills for use of online scheduling system
  • Obtain a TABC certification

Job Criteria

Experience

Entry Level (1-2 years)


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