Hostess/Host - 4544

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
Night Shifts
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Benefits

401(k)
401(k) matching
Dental Insurance
Employee assistance program
employee discount
flexible schedule
Health Insurance
Paid Time Off
Referral program
Vision Insurance

Job Description

We are a dynamic, team-oriented dining establishment dedicated to providing our guests with an exceptional dining experience that celebrates living well. Our high-volume restaurant environment is fast-paced and guest-centric, making every visitor feel genuinely welcomed and valued from the moment they enter. Our team thrives on hospitality, aiming to create a memorable and fresh dining atmosphere through attentive service and friendly interactions. As part of our commitment to excellence, all team members play an essential role in maintaining a welcoming, clean, and efficient dining experience. We pride ourselves on cultivating a supportive and energetic workplace where every individual contributes to setting the stage for unparalleled hospitality.

Joining our team means becoming part of an environment focused on delivering extraordinary guest experiences with a personal touch. This role is ideal for individuals passionate about hospitality who can engage guests warmly, manage seating efficiently, and ensure every guest departs with a smile and an invitation to return. The position offers competitive hourly wages ranging from $14.42 to $18.00 and includes paid sick leave, flexible schedules, and comprehensive health and wealth benefits. We offer employment opportunities for both full-time and part-time roles, accommodating various lifestyles and commitments.

As a team member, you will engage with guests directly by guiding them through the dining experience starting with their arrival. You will be responsible for greeting guests with genuine warmth, engaging in friendly conversation, and seating them in a timely manner to minimize wait times. During peak hours, managing the restaurant's waiting list will be crucial, ensuring guest expectations are accurately set while maintaining a smooth flow throughout the dining area. Additionally, you will introduce guests to their servers and ensure consistency in hospitality by sincerely thanking guests as they leave.

Our commitment to guest satisfaction extends to maintaining cleanliness and sanitation, particularly of all guest touchpoints within the restaurant, adhering to rigorous hygiene standards. This role demands a keen eye for detail, a proactive demeanor, and a steadfast commitment to ensuring that every interaction contributes positively to our guests' overall dining experience.

Employees are valued through competitive wages paid weekly and an array of encouraging benefits such as 401(k) retirement plans with matching contributions, health, dental, and vision insurance, paid time off, employee assistance programs, and a referral program. We also offer dining discounts and career advancement opportunities within our organization. Our flexible scheduling options allow team members to find a balance that suits their personal and professional lives amidst various shift options including mornings, evenings, days, and nights. The position requires in-person attendance and the ability to thrive in a collaborative, fast-paced restaurant setting dedicated to delivering authentic hospitality and memorable dining moments.

Job Requirements

  • High school diploma or equivalent
  • Ability to work in shifts including mornings, evenings, days, and nights
  • Excellent communication and interpersonal skills
  • Ability to stand and walk for extended periods
  • Previous customer service experience preferred
  • Ability to manage stressful, high-volume environments
  • Must be able to work in person

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer service or hospitality role preferred
  • Strong interpersonal and communication skills
  • Ability to work effectively in a fast-paced, team-oriented environment
  • Excellent organizational and multitasking abilities
  • Knowledge of health and safety standards in a restaurant setting
  • Positive attitude and commitment to guest satisfaction

Job Duties

  • Greet guests warmly and make them feel welcome at the door
  • Engage in friendly conversation as you seat guests in a timely fashion
  • Introduce guests to their server
  • Manage the restaurant waiting list during high volume periods to accurately set guest expectations
  • Sincerely thank guests as they leave and invite them to return
  • Clean and sanitize guest touch points in the restaurant
  • Maintain a courteous and professional demeanor at all times

Job Criteria

Experience

No experience required


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