Host(ess) (Weekend Availability Required)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $10.75 - $15.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive hourly wage
Staff meals
Employee Discounts
Supportive team environment
opportunities for growth
Consistent shifts
positive work atmosphere

Job Description

Anna's House is a cherished breakfast and brunch restaurant located in Michigan, well-known for its friendly atmosphere and inclusive menu that caters to a wide range of tastes and dietary preferences. This establishment has built a strong reputation as a local favorite, attracting both longtime residents and visitors with its delicious offerings and warm, welcoming environment. The restaurant prides itself on creating the perfect start to the day for every guest who walks through its doors, blending excellent food with exceptional customer service to provide an unforgettable dining experience. Anna's House’s commitment to quality and hospitality makes it stand out as an inviting destination for anyone seeking a positive and cheerful breakfast outing.

At Anna's House, the experience begins with the first point of contact – the host or hostess who warmly welcomes guests, setting the tone for their visit. The role of Host(ess) is crucial in maintaining the restaurant's friendly and efficient atmosphere. They serve as the orchestrator of the dining room flow, managing the seating charts, waitlists, and guest expectations to ensure a smooth operation even during busy service hours. The position requires a person who is organized and personable, able to greet guests with enthusiasm and a genuine smile, and maintain a polished, professional demeanor at all times.

This role is more than just managing logistics; it involves engaging with guests to make them feel comfortable and valued, providing information about the menu and specials, and supporting the team wherever necessary, including assisting bussers with light tasks. The Host(ess) is also responsible for keeping the host stand and waiting areas clean and presentable, enhancing the overall ambiance. The ability to remain calm and composed under pressure, especially during peak breakfast and brunch times, is essential.

Ideal candidates will bring excellent communication skills and an outgoing personality to the position, thriving on interaction with a variety of people and contributing positively to a high-energy environment. While previous experience in this exact role is a plus, Anna's House values enthusiasm and a team player mindset above all, offering training and support for those eager to learn and grow within the restaurant industry.

Working at Anna's House means joining a supportive and energetic team dedicated to ensuring every guest has a memorable dining experience. Employees enjoy consistent early morning and daytime shifts, competitive hourly wages, and the added perk of staff meals and discounts on the menu. This position offers a great opportunity for individuals who love engaging with people, enjoy a dynamic work environment, and want to be part of a beloved local restaurant where their contributions make a direct impact on customer happiness and operational success.

By choosing to work at Anna's House as a Host(ess), you embark on a rewarding role where your positive energy and organizational skills help create a bright and welcoming atmosphere. It’s an excellent position for those seeking a dynamic and fulfilling job in hospitality that combines people skills, teamwork, and a passion for excellent guest service. If you love a lively environment and want to be the friendly face guests remember, Anna’s House is the perfect place to build your career and bring a little sunshine to everyone’s day.

Job Requirements

  • High school diploma or equivalent
  • excellent interpersonal skills
  • ability to multitask and stay organized
  • availability to work early morning shifts
  • standing for long periods
  • strong verbal communication skills
  • customer service experience preferred

Job Qualifications

  • Friendly and outgoing personality
  • strong communication skills
  • excellent organizational abilities
  • professional and polished appearance
  • ability to remain calm under pressure
  • punctual and reliable
  • physical stamina to stand and move for extended periods
  • previous host/hostess experience is a plus but not required
  • positive attitude and team player mindset

Job Duties

  • Greeting every guest with a genuine smile and enthusiastic welcome
  • managing seating chart and waitlist efficiently
  • answering phones and providing accurate information about menu and specials
  • keeping host stand and waiting area clean and organized
  • escorting guests to their tables and presenting menus
  • addressing guest inquiries and handling minor concerns politely
  • assisting bussers with light table clearing or setting
  • observing dining room and communicating with servers and management about table availability and guest flow

Job Criteria

Experience

Entry Level (1-2 years)


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