Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
Work-life balance
team environment
Employee Discounts
Job Description
Papi Steak in Miami is a prestigious dining venue operated by Groot Hospitality, a company renowned for its commitment to excellence in the hospitality industry. This steakhouse is celebrated for offering guests a remarkable dining experience marked by exceptional food quality, superior service, and a vibrant atmosphere. Papi Steak prides itself on its diverse workforce that embodies a passion for hospitality, upholding the highest standards of guest service while contributing to a dynamic and fast-paced work environment. As part of Groot Hospitality, the restaurant emphasizes professional development, work-life balance, and meaningful career opportunities within the hospitality sector.
The role of Hostess/Host at Papi Steak is crucial as it sets the tone for the entire guest experience. This position demands individuals who maintain an impeccable personal appearance and a positive, welcoming demeanor at all times since they represent the first point of contact for guests entering the restaurant. The Hostess/Host needs strong communication skills, the ability to anticipate and respond to guest needs proactively, and a cooperative spirit to work seamlessly with other restaurant staff. Responsibilities include managing seating arrangements efficiently, handling waitlists and reservations, and maintaining up-to-date knowledge of the restaurant layout and menu to ensure smooth operations. The role is full-time, requiring flexibility to work evenings, weekends, and holidays, which reflects the business's peak hours. Papi Steak values team players who can communicate effectively, work respectfully with colleagues, and uphold the company’s commitment to an outstanding guest experience. This position not only offers the chance to contribute directly to customer satisfaction but also fosters personal and professional growth within the hospitality industry. Overall, working as a Hostess/Host at Papi Steak offers an exciting and rewarding career path for those passionate about hospitality and delivering memorable guest experiences.
The role of Hostess/Host at Papi Steak is crucial as it sets the tone for the entire guest experience. This position demands individuals who maintain an impeccable personal appearance and a positive, welcoming demeanor at all times since they represent the first point of contact for guests entering the restaurant. The Hostess/Host needs strong communication skills, the ability to anticipate and respond to guest needs proactively, and a cooperative spirit to work seamlessly with other restaurant staff. Responsibilities include managing seating arrangements efficiently, handling waitlists and reservations, and maintaining up-to-date knowledge of the restaurant layout and menu to ensure smooth operations. The role is full-time, requiring flexibility to work evenings, weekends, and holidays, which reflects the business's peak hours. Papi Steak values team players who can communicate effectively, work respectfully with colleagues, and uphold the company’s commitment to an outstanding guest experience. This position not only offers the chance to contribute directly to customer satisfaction but also fosters personal and professional growth within the hospitality industry. Overall, working as a Hostess/Host at Papi Steak offers an exciting and rewarding career path for those passionate about hospitality and delivering memorable guest experiences.
Job Requirements
- High school diploma or equivalent
- Minimum of 1 year of relevant experience
- Fluent in English
- Excellent communication skills
- Ability to multitask
- Attention to detail, cleanliness and safety
- Patience and customer-oriented approach
- Excellent people skills with a friendly attitude
- Responsible and trustworthy
- Ability to exert up to 20 pounds of force occasionally and/or 10 pounds of force frequently
- Ability to be mobile for a minimum of 6 hours on feet
Job Qualifications
- High school diploma or equivalent preferred
- Minimum of 1 year of experience in hospitality or related customer service
- Fluent in English
- Excellent communication skills
- Ability to multitask effectively
- Attention to detail, cleanliness, and safety standards
- Patience and customer-oriented approach
- Strong people skills with a friendly attitude
- Responsible and trustworthy
- Knowledge of food and beverage menus
- Familiarity with health department food safety guidelines
Job Duties
- Attend all restaurant required meetings and trainings
- Maintain regular attendance in compliance with Groot Hospitality/Papi Steak standards
- Ensure full time availability with flexibility to work variable schedules including evenings, holidays and weekends
- Maintain high standards of personal appearance, grooming, and wear the proper uniform
- Follow food safety and sanitary guidelines issued by the Health Department
- Complete assigned side-work within allocated timeframe
- Possess strong food and beverage menu knowledge
- Maintain complete knowledge of floor plan, table numbers, and stations
- Greet guests promptly with a positive attitude and smile
- Acknowledge VIP guests by name
- Answer phones and manage accurate waitlist and reservation counts
- Collect, store, and maintain menus ensuring cleanliness and currency
- Monitor table usage, availability, and turnover readiness
- Provide regular updates on guest counts to kitchen and management
- Check in frequently with guests waiting in bar area
- Thank guests by name upon departure
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
