
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $19.00
Work Schedule
Standard Hours
Benefits
Hotel Room Discounts
Dining Discounts
401(k) plan with Company Match
employee assistance plan
Paid training
Job Description
Hello Betty Bethesda is a distinguished restaurant nestled in the dynamic Pike & Rose community, a bustling area known for its vibrant mix of dining, retail, and entertainment options. This establishment has earned a reputation for delivering exceptional dining experiences that foster genuine connections between guests and staff, while enriching the local community and empowering its employees. Located on the third floor of the Canopy by Hilton Hotel, 940 Rose Avenue, Bethesda, the venue spans an inviting 3,000 square feet and offers seating for 138 patrons, including an exclusive 26-seat Tea Room designed for private events and unique culinary experiences. The restaurant also features a striking outdoor patio with a one-of-a-kind 40-foot Delta Deadrise boat transformed into a full-service bar, providing 23 bar seats in addition to approximately 50 patio table seats. This innovative boat bar is a seasonal highlight that enhances the lively and memorable outdoor atmosphere, perfect for social gatherings and unforgettable moments.
The role at Hello Betty Bethesda is centered on maintaining an efficient and courteous restaurant environment where guests are warmly welcomed, efficiently seated, and provided with attentive service that ensures a seamless dining experience. This position involves greeting customers as they arrive, managing seating assignments, processing payments accurately, and supporting the overall smooth operation of the restaurant. The successful candidate will be the face of the establishment, engaging with guests to establish rapport, accommodate special requests, and facilitate communication between servers and management to ensure impeccable service delivery. Additionally, responsibilities include managing cash transactions using computerized register systems, verifying guest bills for accuracy, keeping detailed records of receipts, and balancing financial reports at the end of shifts to maintain precise business records for accounting purposes. The role also requires contributing to restaurant cleanliness and upkeep, reporting maintenance issues, and maintaining a friendly and professional demeanor throughout every interaction. This position is fundamental to preserving the high standards Hello Betty Bethesda is known for and requires commitment to customer satisfaction, attention to detail, and the ability to work under pressure in a dynamic restaurant setting. Employment type is hourly with a pay rate of $19.00 per hour, suited for candidates passionate about hospitality and customer service, seeking to grow within a community-focused dining establishment.
The role at Hello Betty Bethesda is centered on maintaining an efficient and courteous restaurant environment where guests are warmly welcomed, efficiently seated, and provided with attentive service that ensures a seamless dining experience. This position involves greeting customers as they arrive, managing seating assignments, processing payments accurately, and supporting the overall smooth operation of the restaurant. The successful candidate will be the face of the establishment, engaging with guests to establish rapport, accommodate special requests, and facilitate communication between servers and management to ensure impeccable service delivery. Additionally, responsibilities include managing cash transactions using computerized register systems, verifying guest bills for accuracy, keeping detailed records of receipts, and balancing financial reports at the end of shifts to maintain precise business records for accounting purposes. The role also requires contributing to restaurant cleanliness and upkeep, reporting maintenance issues, and maintaining a friendly and professional demeanor throughout every interaction. This position is fundamental to preserving the high standards Hello Betty Bethesda is known for and requires commitment to customer satisfaction, attention to detail, and the ability to work under pressure in a dynamic restaurant setting. Employment type is hourly with a pay rate of $19.00 per hour, suited for candidates passionate about hospitality and customer service, seeking to grow within a community-focused dining establishment.
Job Requirements
- High school diploma or equivalent
- Minimum of 3 months experience in cash handling and customer service
- Mathematical aptitude at high school graduate level
- Proficiency with computerized cash registers
- Ability to communicate effectively in English
- Capability to multi-task
- Physical ability to stand for entire shift and lift up to 10 pounds
- Visual acuity to read written materials and computer screens
- Willingness to work in indoor standing and walking environment
Job Qualifications
- High school diploma or equivalent
- Previous experience with cash handling and customer service
- Knowledge of standard cash handling procedures
- Familiarity with computerized cash register systems
- Basic understanding of restaurant operations and food service principles
- Strong communication and interpersonal skills
- Ability to handle stressful and emotional situations with tact
Job Duties
- Greet arriving customers and assist with seating
- Establish rapport and accommodate special requests
- Assign sections and notify servers of new seats
- Manage payment transactions using computerized cash register
- Verify accuracy of guest checks and charge vouchers
- Elicit and document customer feedback
- Maintain restaurant cleanliness and report maintenance issues
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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