Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $16.00 - $17.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
free meal
room discounts
Restaurant Discounts
Discounted parking
Bus pass program
Movie theater coupons
career growth
Paid Time Off
Job Description
Saint Kate - The Arts Hotel is an esteemed and innovative hospitality establishment located in the heart of Milwaukee's vibrant Theater District. Known for its artistic flair and luxury experience, Saint Kate celebrates creativity, culture, and connection, making it a unique destination for guests who appreciate an ambiance inspired by music, painting, sculpture, and design. As part of Marcus Hotels & Resorts, a division of The Marcus Corporation with over 60 years of experience in operational and service excellence, Saint Kate brings together a diverse audience of theater enthusiasts, food connoisseurs, and entertainment seekers. The hotel prides itself on its eclectic personality and elite reputation within Milwaukee's hospitality scene, offering guests a modern yet creatively enriched environment where every corner tells a story.
Within this unique hotel stands ARIA, an artisanal American cuisine restaurant situated on the second floor. ARIA provides guests with an elevated dining experience that complements the hotel's artistic atmosphere. Currently, Saint Kate is seeking a part-time Host/Hostess to join the ARIA team, a role that is both inviting and essential in shaping guest interactions from the moment they enter. This position offers more than just employment; it is an opportunity to engage in a dynamic and creative environment that values uniqueness and the ability to connect with diverse individuals. The part-time Host/Hostess sets the welcoming tone for each visitor, managing reservations, greeting guests, and ensuring a smooth transition to their dining experience.
As a Host/Hostess at ARIA, your responsibilities will extend beyond merely seating guests. You will act as the face of the restaurant, embodying the warmth and professionalism that Saint Kate is known for. Interaction with guests involves attentiveness, empathy, and the capacity to multitask effectively in a lively atmosphere. The role also provides exposure to the operations of a high-end restaurant, including assistance with wait staff, managing event bookings, and supporting private dining functions. Saint Kate offers a competitive hourly wage of $16.00 to $17.00, a flexible varied schedule including evenings, weekends, and holidays, making it an ideal position for individuals seeking to grow their career in hospitality while embracing an environment steeped in arts and culture.
Joining Saint Kate means joining a community that values inclusiveness and customer satisfaction. The hotel encourages candidates from diverse backgrounds who are passionate about hospitality and eager to contribute their unique talents. The Host/Hostess role serves as a foundational step towards further career opportunities within Marcus Hotels & Resorts, with potential for transfers across properties and professional growth. Benefits include meal discounts, room discounts, paid time off, and exclusive offers at Marcus entertainment venues, creating an enriching employment experience. If you are enthusiastic about providing memorable service while immersing yourself in a vibrant artistic environment, this position offers a fantastic avenue to advance your hospitality career at a celebrated Milwaukee landmark.
Within this unique hotel stands ARIA, an artisanal American cuisine restaurant situated on the second floor. ARIA provides guests with an elevated dining experience that complements the hotel's artistic atmosphere. Currently, Saint Kate is seeking a part-time Host/Hostess to join the ARIA team, a role that is both inviting and essential in shaping guest interactions from the moment they enter. This position offers more than just employment; it is an opportunity to engage in a dynamic and creative environment that values uniqueness and the ability to connect with diverse individuals. The part-time Host/Hostess sets the welcoming tone for each visitor, managing reservations, greeting guests, and ensuring a smooth transition to their dining experience.
As a Host/Hostess at ARIA, your responsibilities will extend beyond merely seating guests. You will act as the face of the restaurant, embodying the warmth and professionalism that Saint Kate is known for. Interaction with guests involves attentiveness, empathy, and the capacity to multitask effectively in a lively atmosphere. The role also provides exposure to the operations of a high-end restaurant, including assistance with wait staff, managing event bookings, and supporting private dining functions. Saint Kate offers a competitive hourly wage of $16.00 to $17.00, a flexible varied schedule including evenings, weekends, and holidays, making it an ideal position for individuals seeking to grow their career in hospitality while embracing an environment steeped in arts and culture.
Joining Saint Kate means joining a community that values inclusiveness and customer satisfaction. The hotel encourages candidates from diverse backgrounds who are passionate about hospitality and eager to contribute their unique talents. The Host/Hostess role serves as a foundational step towards further career opportunities within Marcus Hotels & Resorts, with potential for transfers across properties and professional growth. Benefits include meal discounts, room discounts, paid time off, and exclusive offers at Marcus entertainment venues, creating an enriching employment experience. If you are enthusiastic about providing memorable service while immersing yourself in a vibrant artistic environment, this position offers a fantastic avenue to advance your hospitality career at a celebrated Milwaukee landmark.
Job Requirements
- No prior experience required
- ability to effectively deal with customer complaints and concerns in a friendly and positive manner
- ability to read, speak, and write the English language
- maintain a clean environment and ensure area is always organized
- ability to remember, recite, and promote a variety of menu items and multi-task
- ability to move through a crowded room to seat guests
- ability to work POS system, Open Table computer and cash handling experience preferred
- must be able to work a varied schedule including days, evenings, weekends, and holidays
- ability to work under pressure
Job Qualifications
- No prior experience required
- prior hospitality experience preferred
- ability to effectively deal with customer complaints and concerns in a friendly and positive manner
- ability to read, speak, and write the English language
- maintain a clean environment and ensure area is always organized
- ability to remember, recite, and promote a variety of menu items and multi-task
- ability to move through a crowded room to seat guests
- ability to work POS system, Open Table computer and cash handling experience preferred
- must be able to work a varied schedule including days, evenings, weekends, and holidays
- ability to work under pressure
Job Duties
- Greet guests, check reservations, and log arrivals
- answer phones and manage voicemail
- escort guests to their table, provide menus, and introduce their server
- maintain cleanliness of the work area
- handle reservations and arrangements for restaurant functions
- assist wait staff and bus staff as needed
- help with BEOs for private functions
- perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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