Hostess or Support staff

Hair of the Dog is a high-volume, fast casual brunch and lunch restaurant located in the heart of Downtown Norfolk. Known for its vibrant and welcoming atmosphere, this establishment offers a diverse menu that caters to a wide range of tastes and preferences. As a prominent fixture in the local dining scene, Hair of the Dog prides itself on providing excellent customer service and high-quality food, fostering an enjoyable environment for both guests and staff.

The restaurant thrives on a team-oriented culture that emphasizes collaboration, efficiency, and a positive dining experience. Employees are encouraged to take initiative, embrace learning opportunities, and contribute to the continuous improvement of the restaurant. With a focus on service excellence and operational effectiveness, Hair of the Dog is committed to maintaining its reputation as a go-to destination for brunch and lunch in Norfolk.

The role available is for Host, Expo, or Support Staff. As the first point of contact for guests, this position plays a crucial role in setting the tone for each guest’s dining experience. The Host or Hostess responsibilities include greeting guests warmly, providing accurate wait times, and escorting customers to dining and bar areas. This role requires strong organizational and interpersonal skills to ensure guests feel welcomed and valued from arrival through departure. Flexibility in shift work is also essential.

The Food Expeditor aspect of this role involves facilitating a smooth and timely flow of orders between waitstaff and the kitchen. This responsibility includes checking dishes for accuracy and presentation, assisting with final dish preparation, maintaining fast service pace, managing customer complaints professionally, and ensuring adherence to quality and sanitation standards.

Support Staff members are expected to be versatile, capable of assisting with both hosting and expediting duties as required. This flexibility supports efficient restaurant operations and enhances teamwork. The position demands availability primarily on weekends, with Saturday and Sunday morning shifts from 9am to 4pm, and additional flexibility on Fridays or Mondays considered a bonus.

Working at Hair of the Dog offers employees not only a role in a busy and exciting restaurant but also opportunities for growth, training, and development. The company values its employees and provides various benefits such as company parties, employee discounts, and flexible scheduling to promote work-life balance. This is an excellent opportunity for individuals passionate about customer service and the food industry, seeking to be part of a dynamic and supportive team.