Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.25 - $15.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
Applebee's - Noblesville is part of the renowned Applebee's neighborhood grill and bar franchise, widely recognized for its casual dining experience that combines flavorful American-style dishes with a comfortable and inviting atmosphere. Located in Noblesville, IN, this establishment is committed to providing excellent customer service and a warm, welcoming environment for guests. Applebee's is known for its community-centered values, offering guests not only quality food but a friendly and memorable dining experience.
As a Host/Hostess at Applebee's - Noblesville, you play a crucial role as the initial point of contact for guests, setting a positive tone and creating a first impression that shapes the overall dining experience. This position is available in both full-time and part-time capacities, offering flexibility to accommodate various schedules. Your responsibilities extend beyond greeting guests; you will be managing reservations, organizing seating plans that optimize server availability, and ensuring the smooth flow of the dining area. Attention to detail and exceptional interpersonal skills are vital, as you will be handling multiple demands simultaneously with patience and professionalism.
In this role, your positive attitude will be essential in creating a friendly and engaging environment, ensuring every guest feels valued from the moment they enter until they leave. You will also be communicating effectively with team members and management, addressing guest concerns promptly and maintaining the high standards established by Applebee's. Additionally, your duties encompass organizing and maintaining cleanliness in the front-of-house area, as well as assisting with opening and closing procedures.
Overall, the Host/Hostess position at Applebee's - Noblesville is an excellent opportunity for individuals seeking to work in a dynamic, customer-focused environment where teamwork and exceptional service are paramount. If you enjoy interacting with people, managing diverse tasks, and contributing to a positive guest experience, this role offers a fulfilling and engaging work environment.
As a Host/Hostess at Applebee's - Noblesville, you play a crucial role as the initial point of contact for guests, setting a positive tone and creating a first impression that shapes the overall dining experience. This position is available in both full-time and part-time capacities, offering flexibility to accommodate various schedules. Your responsibilities extend beyond greeting guests; you will be managing reservations, organizing seating plans that optimize server availability, and ensuring the smooth flow of the dining area. Attention to detail and exceptional interpersonal skills are vital, as you will be handling multiple demands simultaneously with patience and professionalism.
In this role, your positive attitude will be essential in creating a friendly and engaging environment, ensuring every guest feels valued from the moment they enter until they leave. You will also be communicating effectively with team members and management, addressing guest concerns promptly and maintaining the high standards established by Applebee's. Additionally, your duties encompass organizing and maintaining cleanliness in the front-of-house area, as well as assisting with opening and closing procedures.
Overall, the Host/Hostess position at Applebee's - Noblesville is an excellent opportunity for individuals seeking to work in a dynamic, customer-focused environment where teamwork and exceptional service are paramount. If you enjoy interacting with people, managing diverse tasks, and contributing to a positive guest experience, this role offers a fulfilling and engaging work environment.
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication skills
- Ability to handle multiple tasks simultaneously
- Positive and professional attitude
- Basic knowledge of phone and reservation systems
- Availability to work flexible hours including evenings and weekends
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Positive attitude and friendly demeanor
- Basic computer skills for managing reservations and phone systems
- Ability to stand for extended periods
- Team player with a customer-focused mindset
Job Duties
- Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
- Escort the guests to their table
- Communicate guest concerns to the manager, as appropriate
- Manages competing demands with patience and grace
- Ensures the guests are acknowledged when leaving the establishment
- Answers the telephone within two rings and using proper telephone etiquette
- Accepts and organizes reservations, and prioritizes reservations to accommodate guests
- Manages the wait list
- Prepares seating assignments prior to service
- Helps fellow team members when appropriate
- Upholds the companys processes and procedures
- Organizes, stocks, and cleans the front area
- Completes any beginning or closing shift duties
Job Criteria
Experience
No experience required
Job Location
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