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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.75 - $16.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
friendly work environment
Job Description
Applebee's is a well-established casual dining restaurant chain known for offering a warm and welcoming atmosphere alongside a diverse menu of American cuisine favorites. At Applebee's, the focus is not only on delicious food but also on creating memorable dining experiences for every guest. The restaurant at Yale in Albuquerque, NM, is part of this larger brand, renowned for its community-oriented service and commitment to providing high-quality meals in a friendly environment. The team at Applebee's Yale strives to maintain a positive and energetic workplace, where employees are valued and growth opportunities abound. Whether you are seeking a full-time or... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to stand for extended periods
- Good communication and interpersonal skills
- Flexibility to work full time or part time shifts including weekends
- Basic familiarity with reservation systems
- Positive attitude and teamwork orientation
Job Qualifications
- Excellent communication and interpersonal skills
- Ability to multitask and manage time efficiently
- Previous experience in a hospitality or customer service role preferred
- Positive attitude and professional demeanor
- Ability to work flexible hours including weekends and holidays
- Basic computer skills for managing reservations and seating assignments
Job Duties
- Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
- Escort the guests to their table
- Communicate guest concerns to the manager as appropriate
- Manage competing demands with patience and grace
- Ensure the guests are acknowledged when leaving the establishment
- Answer the telephone within two rings and use proper telephone etiquette
- Accept and organize reservations and prioritize reservations to accommodate guests
- Manage the wait list
- Prepare seating assignments prior to service
- Help fellow team members when appropriate
- Uphold the company's processes and procedures
- Organize, stock, and clean the front area
- Complete any beginning or closing shift duties
Job Criteria
Experience
No experience required
Job Location
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