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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.50 - $16.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Job Description
Applebee's Grill + Bar - Bernalillo is part of a leading chain of casual dining restaurants known for offering a welcoming neighborhood atmosphere combined with a menu featuring American classics and innovative dishes. Located in Bernalillo, NM, this restaurant serves a diverse clientele looking for great food, friendly service, and a vibrant dining experience. Applebee's has built its reputation on community focus, creating a place where guests feel at home whether they are dining casually or celebrating special occasions. The company emphasizes teamwork, hospitality, and delivering consistent, quality guest experiences in every visit.
The role of Host/Hostess at Apple... Show More
The role of Host/Hostess at Apple... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a customer service role preferred
- availability to work flexible hours including evenings, weekends, and holidays
- strong communication skills
- ability to stand for extended periods
- positive attitude and professional appearance
Job Qualifications
- Excellent communication and interpersonal skills
- ability to manage multiple tasks efficiently
- patience and grace under pressure
- friendly and professional demeanor
- ability to work full time or part time
- previous experience in customer service preferred
- knowledge of reservation management systems beneficial
- teamwork and collaboration skills
Job Duties
- Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
- escort the guests to their table
- communicate guest concerns to the manager, as appropriate
- manages competing demands with patience and grace
- ensures the guests are acknowledged when leaving the establishment
- answers the telephone within two rings and using proper telephone etiquette
- accepts and organizes reservations, and prioritizes reservations to accommodate guests
- manages the wait list
- prepares seating assignments prior to service
- helps fellow team members when appropriate
- upholds the company's processes and procedures
- organizes, stocks, and cleans the front area
- completes any beginning or closing shift duties
Job Criteria
Experience
No experience required
Job Location
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