Hostess (Host)

Oakland, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Exact $15.97

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

flexible scheduling

friendly work environment

Opportunities for career advancement

Job Description

Plank - Oakland is a vibrant dining establishment located in the heart of Oakland, CA, renowned for its welcoming atmosphere and exceptional customer service. As a cornerstone of the community, Plank offers a unique experience combining quality food, an engaging ambiance, and outstanding hospitality. Known for its dedication to guest satisfaction, the restaurant prides itself on creating memorable dining experiences for individuals, families, and groups alike. Whether you're coming in for a casual meal or celebrating a special occasion, Plank provides a warm and inviting space where every guest feels valued and cared for.

The role of Host/Hoste... Show More

Job Requirements

High school diploma or equivalent
Ability to work full-time or part-time shifts including evenings and weekends
Strong verbal communication skills
Customer-oriented mindset
Ability to stand for extended periods
Professional appearance and attitude
Must be punctual and reliable

Job Qualifications

High school diploma or equivalent
Previous experience in a customer service or hospitality role preferred
Excellent communication and interpersonal skills
Ability to multitask and work efficiently in a fast-paced environment
Strong organizational skills
Friendly and approachable demeanor
Basic knowledge of restaurant operations is a plus

Job Duties

Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
Escort the guests to their table
Communicate guest concerns to the manager as appropriate
Manage competing demands with patience and grace
Ensure the guests are acknowledged when leaving the establishment
Answer the telephone within two rings using proper telephone etiquette
Accept and organize reservations and prioritize reservations to accommodate guests
Manage the wait list
Prepare seating assignments prior to service
Help fellow team members when appropriate
Uphold the company’s processes and procedures
Organize, stock, and clean the front area
Complete any beginning or closing shift duties
Wipe down menus thoroughly and constantly during the shift
Keep the kitchen informed of large parties and wait times
Polish silverware throughout the shift and roll silverware as needed
Pick up trash and debris including cigarette butts from front entrance and parking lot
Ensure equipment is in complete working order and report any issues immediately to management
Perform all other duties as assigned by management

Job Criteria

Experience

No experience required

Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Create Your Profile

Search For More Opportunities:

More Jobs Like This: