HOSTESS FOH

Boca Woods Country Club is a prestigious and well-established fine-dining country club located in the heart of Boca Raton, Florida. Renowned for its elegant ambiance, exceptional service, and vibrant community atmosphere, Boca Woods Country Club has been a favorite destination for members seeking an exclusive dining and social experience. The club prides itself on fostering a culture of hospitality, warmth, and energy, ensuring every member and guest receives personalized attention and outstanding service. The club maintains a dedicated staff that embraces the values of genuine hospitality and commitment to excellence, ensuring that all interactions enhance the member experience and uphold the club's esteemed reputation.

The Hostess position at Boca Woods Country Club is a vital role within the hospitality team, responsible for creating memorable first impressions of the club’s distinguished dining environment. This role requires an experienced, personable, and organized individual who can manage guest relations seamlessly, coordinate with dining room staff, and maintain a welcoming atmosphere for all patrons. The position is available as both full-time and part-time, with year-round employment offering competitive compensation commensurate with experience.

In this role, the Hostess will serve as the initial point of contact for members and guests, requiring a warm and friendly demeanor coupled with excellent communication skills. The ability to memorize and recognize the names of the 50 most frequent patrons is crucial, enabling personalized greetings that foster a sense of belonging and exclusivity. Beyond greeting guests, the Hostess will manage reservation systems, orchestrate waitlists during busy periods, and ensure smooth seating arrangements that optimize dining room efficiency. Coordination with servers and managers is essential to maintain top-tier table management and guest satisfaction.

Additionally, the Hostess will assist the dining staff by supporting service tasks such as coffee and water refills, helping to create a cohesive and guest-focused dining experience. A key component of the job involves knowledge of the menu and daily specials to assist servers and accurately handle to-go orders.

The role also supports special events by creating signage, table numbers, and place cards as needed using Microsoft Office tools, enhancing the overall event presentation. This position demands someone with high attention to detail, strong organizational skills, and the ability to quickly resolve guest concerns with professionalism and tact.

Physical requirements are an important consideration for this role; it involves standing and walking for extended periods and the ability to lift items up to 40 pounds. The Hostess should be prepared to work in a dynamic environment that may include exposure to varying temperatures and noise levels. Proficiency in English and prior hospitality experience of at least 2-4 years are preferred qualifications that will contribute to success in this role.

As part of Boca Woods Country Club’s team, the Hostess will contribute to maintaining the service-centric culture and supporting the club’s mission and vision. The club offers a comprehensive benefits package for full-time employees, including medical, dental, and vision insurance, 401(k) retirement savings plan with company match, paid vacation and sick time, holiday pay, and life insurance benefits. This position not only offers a competitive salary based on experience but also the opportunity to grow within a reputable organization that values its employees’ contributions to creating extraordinary member experiences.