
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.50 - $16.00
Work Schedule
Weekend Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Cottonwood, formerly known as the historic Blackstone Hotel, is a distinguished boutique hotel located in Omaha's thriving Blackstone District. This hotel weaves the rich history of the past with modern elegance and contemporary style, establishing itself as a beloved local landmark. Known for its impeccable style, state-of-the-art amenities, and dedication to offering unmatched service in the hospitality industry, The Cottonwood stands as a testament to quality, tradition, and innovation in hospitality. As an integral part of its community and the greater Omaha area, The Cottonwood Hotel prides itself on creating an environment where both guests and employees feel valued and inspired. The hotel has cultivated a culture that celebrates creativity, encourages team collaboration, and nurtures personal and professional growth. Their team is made up of passionate individuals who take pride in their roles and contribute to memorable guest experiences, ranging from welcoming arrivals to behind-the-scenes support. The staff’s enthusiasm and commitment to hospitality excellence ensure that every guest interaction is warm, personalized, and impactful.
The role of Host/Hostess at The Cottonwood is vital to delivering the welcoming, efficient, and enjoyable guest experience that the hotel is known for. This position is ideally suited for charismatic, energetic individuals who have a passion for superior customer service and thrive in fast-paced environments. As the first point of contact for guests, the Host/Hostess will greet visitors with a genuine and friendly demeanor, effectively manage the seating and reservation process, and ensure smooth coordination between guests and service staff. Responsibilities include escorting guests to their tables, responding to inquiries, assisting with reservations, maintaining an organized station, and addressing any guest concerns with diplomacy and professionalism. This role also demands excellent interpersonal skills and the ability to multitask efficiently in a dynamic environment. Those who join the Cottonwood team as a Host/Hostess become part of a vibrant workplace where enthusiasm is prized and where their contributions have a direct impact on guest satisfaction.
This opportunity is offered through Davidson Hospitality Group, an award-winning full-service hospitality management company known for managing premier hotels, restaurants, and entertainment venues across the United States. Davidson Hospitality is recognized for its personalized owner-focused approach while benefiting from the scale and expertise of a larger organization. Employees can expect a supportive, innovative work environment, enriched by extensive employee benefits such as multiple tiers of medical coverage, dental and vision insurance, 24/7 telemedicine services, pet insurance, tuition reimbursement, hotel discounts, paid time off, and a retirement savings plan with 401K matching. Davidson Hospitality fosters a culture where working feels like more than a job—it's a career path infused with passion, purpose, and continuous development. This role begins at a starting wage of 0.00 USD per hour and invites candidates who are eager to contribute their talents and grow within a company that values inclusion, excellence, and employee well-being.
The role of Host/Hostess at The Cottonwood is vital to delivering the welcoming, efficient, and enjoyable guest experience that the hotel is known for. This position is ideally suited for charismatic, energetic individuals who have a passion for superior customer service and thrive in fast-paced environments. As the first point of contact for guests, the Host/Hostess will greet visitors with a genuine and friendly demeanor, effectively manage the seating and reservation process, and ensure smooth coordination between guests and service staff. Responsibilities include escorting guests to their tables, responding to inquiries, assisting with reservations, maintaining an organized station, and addressing any guest concerns with diplomacy and professionalism. This role also demands excellent interpersonal skills and the ability to multitask efficiently in a dynamic environment. Those who join the Cottonwood team as a Host/Hostess become part of a vibrant workplace where enthusiasm is prized and where their contributions have a direct impact on guest satisfaction.
This opportunity is offered through Davidson Hospitality Group, an award-winning full-service hospitality management company known for managing premier hotels, restaurants, and entertainment venues across the United States. Davidson Hospitality is recognized for its personalized owner-focused approach while benefiting from the scale and expertise of a larger organization. Employees can expect a supportive, innovative work environment, enriched by extensive employee benefits such as multiple tiers of medical coverage, dental and vision insurance, 24/7 telemedicine services, pet insurance, tuition reimbursement, hotel discounts, paid time off, and a retirement savings plan with 401K matching. Davidson Hospitality fosters a culture where working feels like more than a job—it's a career path infused with passion, purpose, and continuous development. This role begins at a starting wage of 0.00 USD per hour and invites candidates who are eager to contribute their talents and grow within a company that values inclusion, excellence, and employee well-being.
Job Requirements
- high school diploma or equivalent
- previous experience in a customer service role, preferably in a restaurant or hospitality setting
- excellent communication and interpersonal skills
- friendly and outgoing personality
- ability to multitask and work in a fast-paced environment
- strong organizational and time management skills
- flexibility to work evenings, weekends, and holidays
- knowledge of reservation systems and basic computer skills
Job Qualifications
- high school diploma or equivalent
- previous experience in a customer service role, preferably in a restaurant or hospitality setting
- excellent communication and interpersonal skills
- friendly and outgoing personality
- ability to multitask and work in a fast-paced environment
- strong organizational and time management skills
- flexibility to work evenings, weekends, and holidays
- knowledge of reservation systems and basic computer skills
Job Duties
- greet guests with a warm and friendly smile upon arrival
- escort guests to their tables and ensure seating arrangements are organized
- provide menus, answer questions, and make recommendations
- coordinate with the kitchen and servers to ensure timely service
- assist with taking reservations and managing the waiting list
- maintain a clean and organized host/hostess station
- handle guest inquiries and resolve any issues or complaints
- uphold high standards of professionalism and service excellence
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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