Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.50 - $16.00
Work Schedule
Weekend Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 tele-doc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Cottonwood, formerly known as the historic Blackstone Hotel, is a celebrated boutique hotel located in Omaha's lively Blackstone District. This hotel beautifully blends timeless elegance with modern style and stands as an iconic landmark that honors the rich history of the area. The Cottonwood is renowned for its sophisticated charm, top-tier amenities, and a commitment to service excellence that continuously exceeds expectations within the hospitality industry. It attracts guests who appreciate not only luxurious accommodations but also a unique, personalized hospitality experience.
Joining The Cottonwood means becoming part of a passionate team dedicated to making meaningful community and guest impacts. The hotel embraces a collaborative and supportive culture where creativity, innovation, and exceptional service are all highly valued. Team members at The Cottonwood are recognized for their hard work, positive attitudes, and genuine enthusiasm for hospitality. This is not just a job; it’s an opportunity to grow within a vibrant environment that feels like a home as much as a workplace. The Cottonwood cultivates a culture that encourages professional development and a sense of belonging.
The role of Host/Hostess at The Cottonwood is a vital part of the guest experience, acting as the first point of contact and setting the tone for an unforgettable stay or dining experience. This position requires a charismatic and customer-oriented individual who can seamlessly welcome guests with warmth and professionalism. Responsibilities include greeting guests upon arrival, organizing seating arrangements, assisting with menus and recommendations, managing reservations and waitlists, and maintaining an organized host station. The ideal candidate thrives in a fast-paced environment and demonstrates exceptional interpersonal skills, ensuring guest satisfaction and smooth operation within the hospitality setting.
Davidson Hospitality Group, the management company behind The Cottonwood, is an award-winning, full-service hospitality operator managing a diverse portfolio of hotels, restaurants, and entertainment venues across the United States. With partnerships spanning Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson is known for its entrepreneurial management style and personalized service approach. Team members benefit from a culture that prioritizes well-being, career growth, and a strong sense of purpose. The position is part-time and offers a competitive environment along with a variety of benefits designed to support team members and their families alike.
Joining The Cottonwood means becoming part of a passionate team dedicated to making meaningful community and guest impacts. The hotel embraces a collaborative and supportive culture where creativity, innovation, and exceptional service are all highly valued. Team members at The Cottonwood are recognized for their hard work, positive attitudes, and genuine enthusiasm for hospitality. This is not just a job; it’s an opportunity to grow within a vibrant environment that feels like a home as much as a workplace. The Cottonwood cultivates a culture that encourages professional development and a sense of belonging.
The role of Host/Hostess at The Cottonwood is a vital part of the guest experience, acting as the first point of contact and setting the tone for an unforgettable stay or dining experience. This position requires a charismatic and customer-oriented individual who can seamlessly welcome guests with warmth and professionalism. Responsibilities include greeting guests upon arrival, organizing seating arrangements, assisting with menus and recommendations, managing reservations and waitlists, and maintaining an organized host station. The ideal candidate thrives in a fast-paced environment and demonstrates exceptional interpersonal skills, ensuring guest satisfaction and smooth operation within the hospitality setting.
Davidson Hospitality Group, the management company behind The Cottonwood, is an award-winning, full-service hospitality operator managing a diverse portfolio of hotels, restaurants, and entertainment venues across the United States. With partnerships spanning Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson is known for its entrepreneurial management style and personalized service approach. Team members benefit from a culture that prioritizes well-being, career growth, and a strong sense of purpose. The position is part-time and offers a competitive environment along with a variety of benefits designed to support team members and their families alike.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service
- Excellent communication skills
- Friendly and outgoing personality
- Ability to multitask in fast-paced environment
- Strong organizational skills
- Flexibility to work evenings, weekends, and holidays
- Basic computer and reservation system knowledge
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in a restaurant or hospitality setting
- Excellent communication and interpersonal skills
- Friendly and outgoing personality
- Ability to multitask and work in a fast-paced environment
- Strong organizational and time management skills
- Flexibility to work evenings, weekends, and holidays
- Knowledge of reservation systems and basic computer skills
Job Duties
- Greet guests with a warm and friendly smile upon arrival
- Escort guests to their tables and ensure seating arrangements are organized
- Provide menus, answer questions, and make recommendations
- Coordinate with the kitchen and servers to ensure timely service
- Assist with taking reservations and managing the waiting list
- Maintain a clean and organized host/hostess station
- Handle guest inquiries and resolve any issues or complaints
- Uphold high standards of professionalism and service excellence
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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