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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.50 - $16.00
Work Schedule
Weekend Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 tele-doc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Cottonwood, formerly known as the historic Blackstone Hotel, is a celebrated boutique hotel located in Omaha's lively Blackstone District. This hotel beautifully blends timeless elegance with modern style and stands as an iconic landmark that honors the rich history of the area. The Cottonwood is renowned for its sophisticated charm, top-tier amenities, and a commitment to service excellence that continuously exceeds expectations within the hospitality industry. It attracts guests who appreciate not only luxurious accommodations but also a unique, personalized hospitality experience.
Joining The Cottonwood means becoming part of a passionate team dedicated to making meaningful commun... Show More
Joining The Cottonwood means becoming part of a passionate team dedicated to making meaningful commun... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service
- Excellent communication skills
- Friendly and outgoing personality
- Ability to multitask in fast-paced environment
- Strong organizational skills
- Flexibility to work evenings, weekends, and holidays
- Basic computer and reservation system knowledge
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in a restaurant or hospitality setting
- Excellent communication and interpersonal skills
- Friendly and outgoing personality
- Ability to multitask and work in a fast-paced environment
- Strong organizational and time management skills
- Flexibility to work evenings, weekends, and holidays
- Knowledge of reservation systems and basic computer skills
Job Duties
- Greet guests with a warm and friendly smile upon arrival
- Escort guests to their tables and ensure seating arrangements are organized
- Provide menus, answer questions, and make recommendations
- Coordinate with the kitchen and servers to ensure timely service
- Assist with taking reservations and managing the waiting list
- Maintain a clean and organized host/hostess station
- Handle guest inquiries and resolve any issues or complaints
- Uphold high standards of professionalism and service excellence
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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