HOSTESS-CASHIER - SHOBU - PT

Toledo, OH, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $12.00 - $16.00

Benefits

day-one medical coverage

401(k) matching

Annual performance bonus

Paid Time Off

wellness programs

Career growth opportunities

supportive work environment

Job Description

PENN Entertainment is a leading entertainment company known for its integrated approach to sports content, casino gaming, and digital betting solutions. Operating 43 destinations across North America, PENN Entertainment delivers an unmatched mixture of excitement and entertainment through its diverse offerings, including physical casino locations as well as online platforms like ESPN BETTM and theScore Bet Sportsbook and Casino. The company prides itself on creating engaging experiences that bring fun and entertainment to millions of guests while maintaining a strong commitment to values such as diversity, sustainability, and community involvement.

Working at PENN Entertainment means joining an industry lead... Show More

Job Requirements

High school diploma or equivalent
Previous customer service experience in a high-volume operation preferred
Read, write, speak, and understand English
Able to work on a POS system
Able to count cash
Excellent customer service and communication skills
Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
Must meet professional appearance standards as prescribed by company policy
Must be physically mobile with reasonable accommodation
Must be able to respond to visual and oral cues
Must be able to reach above and below the shoulder, grip small items, bend, stoop, twist while carrying restaurant stock
Must be able to stand and walk for up to four hours
Must be able to tolerate industry standard chemicals used for cleaning and sanitizing
Able to tolerate noise and bright lights
Able to work at a fast pace in an often crowded and noisy environment
Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards
Must maintain good posture and poise throughout shift
Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Job Qualifications

High school diploma or equivalent
Previous customer service experience in a high-volume operation preferred
Ability to read, write, speak, and understand English
Ability to work on a POS system
Ability to count cash
Excellent customer service and communication skills
Must meet professional appearance standards as prescribed by company policy
Must be physically mobile with reasonable accommodation
Must be able to respond to visual and oral cues
Ability to tolerate noise and bright lights
Ability to maintain neat, well-groomed, professional appearance and uphold company appearance standards
Must maintain good posture and poise throughout shift

Job Duties

Providing fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff
Greeting and welcoming each guest entering the restaurant
Seating guests as per specified rotation requirements
Maintaining proper seating and reservation documentation
Monitoring restaurant for table availability
Keeping designated working areas clean and organized
Assisting servers and bussers in their duties such as refilling water glasses and coffee cups, bussing tables, and attending to guest needs
Completing all assigned closing duties at end of shift
Promoting current casino events and programs and giving guests directions to all casino areas
Thanking customers, inviting them back, wishing them luck, and facilitating their return to play

Job Location

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