Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $16.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Flexible Schedule

Job Description

Myles Restaurant Group is a renowned hospitality company that owns and operates several high-profile dining destinations, including Prime 112, Prime Italian, Prime Fish, Big Pink, and the boutique Prime Hotel. Situated in Miami Beach, this group blends high-end luxury lifestyle with the timeless Art Deco influences of its location. The founder, Myles Chefetz, has earned prestigious recognition, being twice named a semifinalist for the James Beard Outstanding Restaurateur award and is informally known as the "Sultan of South of Fifth." This reputation is a testament to the group's commitment to quality, culinary excellence, and providing an unmatched dining experience. From... Show More

Job Requirements

  • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
  • ability to lift up to 25 pounds
  • ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Job Qualifications

  • Excellent verbal and written communication skills
  • ability to work calmly and effectively under pressure in a fast-paced environment
  • able to work flexible hours necessary including nights, weekends and holidays
  • professional and polished appearance and demeanor
  • experience in a fast-paced, high-volume restaurant environment preferred
  • ability to stand and walk for up to 10 hours per day
  • ability to lift and carry up to 50 pounds
  • ability to exert fast-paced mobility for periods of up to 6 hours in length
  • must be able to read, write and understand English
  • ability to work within the following conditions: wet floors, temperature extremes, and loud noise

Job Duties

  • Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel
  • manages the door
  • maintains wait list as appropriate
  • informs guests of approximate wait time and where they can wait for a table
  • informs guests when their table is ready
  • manage customer complaints and dissatisfaction in a prompt and professional manner
  • determine necessary adjustments
  • inform manager of complaint and resolution
  • meet and greet customers promptly, courteously, and graciously, addressing customers by name whenever possible
  • takes and manages reservations in the restaurant
  • informs guests when tables are ready, escorts them to table, provides menus and introduces the server
  • assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency
  • maintain the cleanliness and counts of all menus
  • always approaches and moves towards the guest
  • never waits for the guest to come to them
  • answer restaurant telephone courteously and efficiently
  • monitor and maintain cleanliness, sanitation and organization of assigned work areas
  • answer phones
  • manage reservations and notes in Open Table
  • take to-go orders, receive payment and bring food to customers when they arrive

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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