
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Job Description
Wings Etc. is a popular casual dining restaurant known for its vibrant atmosphere and delicious wings menu. With a strong commitment to customer satisfaction and high-quality service, Wings Etc. has established itself as a preferred destination for wing lovers and casual diners alike. This establishment focuses on delivering a welcoming environment where guests feel valued from the moment they arrive until their departure. Wings Etc. prides itself on creating memorable dining experiences through attentive service, flavorful food, and a friendly setting. The restaurant offers a lively setting ideal for groups, families, and individuals seeking a comfortable yet energizing dining experience.
The role of Host/Hostess at Wings Etc. is a pivotal one, acting as the first point of contact for guests as they walk through the doors. Serving as the face of the restaurant, the Host/Hostess is responsible for greeting guests warmly, maintaining the front-of-house cleanliness, and ensuring guests are promptly and comfortably seated. This position requires a combination of excellent interpersonal skills and operational awareness to ensure smooth seating flow and effective communication with servers and management. The Host/Hostess also manages waitlists, informs guests of waiting times, and keeps the dining area welcoming and orderly throughout service hours.
Beyond greeting and seating guests, the Host/Hostess at Wings Etc. plays a fundamental role in maintaining the overall ambiance of the restaurant. This includes ensuring menus are spotless and complete, doors and entryways are clean and inviting, and the general cleanliness of the dining room and bathrooms is upheld during service. Additionally, they support the team by assisting servers and bartenders with bussing tables and may even help in preparing beverages or expediting orders when the need arises. This multifaceted role requires individuals who are proactive, attentive, and able to handle multiple responsibilities in a fast-paced environment.
The position typically involves standing for extended periods, requiring physical stamina and the ability to lift moderately heavy items. A successful Host/Hostess is approachable, communicates clearly, and operates efficiently under pressure. They also check in with guests to ensure a positive dining experience and quickly alert management to any issues, helping to uphold the Wings Etc. standard of excellence in customer service. This role is ideal for individuals who enjoy interacting with people, thrive in dynamic environments, and are passionate about contributing to a positive dining atmosphere. Employment type and salary details can be discussed during the hiring process, reflecting the candidate's experience and availability.
The role of Host/Hostess at Wings Etc. is a pivotal one, acting as the first point of contact for guests as they walk through the doors. Serving as the face of the restaurant, the Host/Hostess is responsible for greeting guests warmly, maintaining the front-of-house cleanliness, and ensuring guests are promptly and comfortably seated. This position requires a combination of excellent interpersonal skills and operational awareness to ensure smooth seating flow and effective communication with servers and management. The Host/Hostess also manages waitlists, informs guests of waiting times, and keeps the dining area welcoming and orderly throughout service hours.
Beyond greeting and seating guests, the Host/Hostess at Wings Etc. plays a fundamental role in maintaining the overall ambiance of the restaurant. This includes ensuring menus are spotless and complete, doors and entryways are clean and inviting, and the general cleanliness of the dining room and bathrooms is upheld during service. Additionally, they support the team by assisting servers and bartenders with bussing tables and may even help in preparing beverages or expediting orders when the need arises. This multifaceted role requires individuals who are proactive, attentive, and able to handle multiple responsibilities in a fast-paced environment.
The position typically involves standing for extended periods, requiring physical stamina and the ability to lift moderately heavy items. A successful Host/Hostess is approachable, communicates clearly, and operates efficiently under pressure. They also check in with guests to ensure a positive dining experience and quickly alert management to any issues, helping to uphold the Wings Etc. standard of excellence in customer service. This role is ideal for individuals who enjoy interacting with people, thrive in dynamic environments, and are passionate about contributing to a positive dining atmosphere. Employment type and salary details can be discussed during the hiring process, reflecting the candidate's experience and availability.
Job Requirements
- Be able to work in a standing position for long periods of time
- Be able to reach, bend, stoop, and frequently lift up to 50 pounds
Job Qualifications
- Be able to work in a standing position for long periods of time
- Be able to reach, bend, stoop, and frequently lift up to 50 pounds
Job Duties
- Make sure all menus are wiped down, free of spots or stains, and complete
- Make sure entry doors are clean, free of debris and inviting
- Check with manager to assure there are no large or private parties you do not know about
- Greet guests, escort them to their table, pull seat out for the ladies, and present menus
- Communicate to the server they have been sat
- Keep in constant contact with manager with wait list, indicate to guest numbers of tables in front of them
- Keep an eye out that the dining room, entryway, bathrooms, and menus are kept clean throughout operations
- Say good-bye to all of the guests, check to see that everything was wonderful
- Inform manager with every guest and if there was any kind of problem quickly get a manager
- May prepare beverages and expedite food orders
- Execute the outs checklist to Wings Etc. Standards
- Assist servers/bartenders in bussing of tables
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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