Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
On-the-job training
Shift Differentials

Job Description

Children's of Alabama is a renowned pediatric healthcare institution dedicated to providing comprehensive and compassionate care to children and their families. Located at the Main Campus McWane Building, Children's of Alabama is recognized for its commitment to excellence in healthcare services, cutting-edge medical practices, and a patient-centered approach. The organization continuously strives to create a supportive environment where patients receive not only top-tier medical treatment but also holistic care that addresses their unique needs, including nutritional support. As a leader in pediatric healthcare, Children's of Alabama employs a diverse team of professionals who collaborate to improve patient outcomes and enhance the overall hospital experience.

The Food Service Department at Children's of Alabama plays an essential role in supporting the health and recovery of patients by providing high-quality meals and exceptional service. Food Service team members are the unsung heroes who prepare, cook, and deliver meals that align with physician-prescribed dietary orders and cater to the preferences of young patients. This department upholds strict standards of food safety, customer service, and operational efficiency to ensure that every meal contributes positively to the patient's healing journey.

The role at the Main Campus McWane Building is a full-time Food Service position with a rotating shift schedule, including Monday through Friday workdays, alternating weekends, and holidays. The shifts are 8 hours long, designed to maintain continuous and consistent service throughout the facility. This position requires a dedicated individual who is capable of managing patient meal preparation and delivery within specified timeframes, ensuring that all dietary requirements are met accurately and respectfully.

Key responsibilities include preparing, assembling, and delivering patient meals and snacks according to physician-issued diet orders, actively engaging with patients by passing and collecting menus, and assessing patient satisfaction through surveys. The ability to communicate effectively in English, both spoken and written, is crucial to this role to facilitate accurate order processing and feedback collection. Furthermore, the candidate must exhibit positive interpersonal skills and foster collaborative relationships with healthcare staff, department coworkers, and patients' families to promote teamwork and efficiency.

This position is ideal for individuals who thrive in fast-paced healthcare environments and are motivated by the opportunity to make a meaningful difference in patients' lives. Through on-the-job training, team members receive comprehensive guidance on production standards, safety procedures, and customer service excellence, equipping them to excel as valued healthcare heroes within the Children's of Alabama community. The role not only contributes to the nutritional well-being of patients but also supports the hospital’s mission of healing and compassion through attentive, respectful service.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to speak and read English
  • Availability to work rotating shifts including weekends and holidays
  • Ability to maintain positive interpersonal relations
  • Ability to follow safety and production guidelines
  • Physical ability to perform meal delivery tasks
  • Basic comprehension and communication skills in English

Job Qualifications

  • High school diploma or equivalent preferred
  • Ability to speak and read English
  • Strong interpersonal and communication skills
  • Ability to work on rotating shifts including weekends and holidays
  • Experience in food service or healthcare setting is a plus
  • Attention to detail and accuracy in meal preparation
  • Customer service orientation

Job Duties

  • Prepare meals and snacks according to physician-prescribed diet orders
  • Pass and collect menus from patients within specified timeframes
  • Deliver meals and snacks to patients efficiently
  • Assess and collect patient satisfaction surveys
  • Maintain positive interpersonal relations with healthcare staff and patients' families
  • Follow food safety and production guidelines
  • Promote teamwork and provide quality service

Job Criteria

Experience

Entry Level (1-2 years)


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