Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $18.00
Work Schedule
Weekend Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Located in the dynamic heart of the United States, our hotel in Kansas City offers a unique blend of laid-back luxury and vibrant entertainment, making it a premier destination for both leisure and business travelers. As part of the esteemed Margaritaville Hotel Kansas City, our establishment features an outdoor resort-style pool, family-friendly activities, versatile meeting and event spaces, retail locations, and Margaritaville-inspired restaurants and bars. This combination of amenities creates an inviting atmosphere where every guest can enjoy a memorable stay.
Kansas City, recognized by Travel + Leisure, the Wall Street Journal, and the New York Times, is renowned for its rich cultural heritage, diverse outdoor activities, and thriving sports scene. The city hosts major events year-round, providing endless opportunities for exploration and entertainment. Our hotel capitalizes on this dynamic environment by offering exceptional service and an authentic Margaritaville state of mind, making every visit special.
As a Host/Hostess at Margaritaville Hotel Kansas City, you will be the first impression for our guests, embodying warmth, energy, and excellent customer service. This role is perfect for charismatic and customer-oriented individuals who thrive in a high-energy, fast-paced environment. You will be responsible for greeting guests, managing seating arrangements, assisting with reservations, and ensuring a seamless dining experience. Your enthusiasm and interpersonal skills will help create a welcoming atmosphere that makes each guest feel valued and cared for.
This position is ideal for those passionate about hospitality and guest satisfaction. You will work closely with the kitchen and service staff to coordinate timely service while maintaining an organized and clean host station. Your ability to handle guest inquiries and resolve issues with professionalism will contribute significantly to the hotel's reputation for service excellence. Joining our team means becoming part of a family that values growth, camaraderie, and the joy of delivering unforgettable experiences.
Kansas City, recognized by Travel + Leisure, the Wall Street Journal, and the New York Times, is renowned for its rich cultural heritage, diverse outdoor activities, and thriving sports scene. The city hosts major events year-round, providing endless opportunities for exploration and entertainment. Our hotel capitalizes on this dynamic environment by offering exceptional service and an authentic Margaritaville state of mind, making every visit special.
As a Host/Hostess at Margaritaville Hotel Kansas City, you will be the first impression for our guests, embodying warmth, energy, and excellent customer service. This role is perfect for charismatic and customer-oriented individuals who thrive in a high-energy, fast-paced environment. You will be responsible for greeting guests, managing seating arrangements, assisting with reservations, and ensuring a seamless dining experience. Your enthusiasm and interpersonal skills will help create a welcoming atmosphere that makes each guest feel valued and cared for.
This position is ideal for those passionate about hospitality and guest satisfaction. You will work closely with the kitchen and service staff to coordinate timely service while maintaining an organized and clean host station. Your ability to handle guest inquiries and resolve issues with professionalism will contribute significantly to the hotel's reputation for service excellence. Joining our team means becoming part of a family that values growth, camaraderie, and the joy of delivering unforgettable experiences.
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in a restaurant or hospitality setting
- Excellent communication and interpersonal skills
- Friendly and outgoing personality
- Ability to multitask and work in a fast-paced environment
- Strong organizational and time management skills
- Flexibility to work evenings, weekends, and holidays
- Knowledge of reservation systems and basic computer skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in a restaurant or hospitality setting
- Excellent communication and interpersonal skills
- Friendly and outgoing personality
- Ability to multitask and work in a fast-paced environment
- Strong organizational and time management skills
- Flexibility to work evenings, weekends, and holidays
- Knowledge of reservation systems and basic computer skills
Job Duties
- Greet guests with a warm and friendly smile upon arrival
- Escort guests to their tables and ensure seating arrangements are organized
- Provide menus, answer questions, and make recommendations
- Coordinate with the kitchen and servers to ensure timely service
- Assist with taking reservations and managing the waiting list
- Maintain a clean and organized host/hostess station
- Handle guest inquiries and resolve any issues or complaints
- Uphold high standards of professionalism and service excellence
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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