Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

The Sunny Hotel, situated in the vibrant and picturesque Sunny Isles Beach, Florida, offers guests an unforgettable beachfront experience characterized by modern amenities, breathtaking ocean views, and a lively atmosphere. As part of the renowned Davidson Hospitality Group, The Sunny Hotel is not only dedicated to delivering exceptional service and hospitality but also committed to fostering an inclusive and dynamic work environment. Davidson Hospitality Group is a distinguished full-service hospitality management company recognized for its entrepreneurial management style and its partnerships with respected brands such as Hilton, Hyatt, Kimpton, Marriott, and Margaritaville. This reputable company is known for blending the personalized service of a boutique operator with the vast expertise and resources of a larger corporate entity.

Currently, The Sunny Hotel is seeking enthusiastic and customer-focused individuals to join their team as Host/Hostess. This role is an excellent opportunity for someone who thrives in a fast-paced and guest-centric atmosphere. The Host/Hostess will serve as the initial point of contact for guests, playing a crucial role in creating a warm and welcoming environment that defines the hotel’s commitment to hospitality excellence. Responsibilities include greeting guests upon arrival, managing seating arrangements, coordinating with kitchen and service staff to ensure efficient guest experiences, and handling reservations and guest inquiries with professionalism and attentiveness.

This position requires a charismatic individual who possesses strong interpersonal and communication skills, the ability to multitask effectively, and a friendly and outgoing personality. The role demands flexibility with working hours, including evenings, weekends, and holidays to meet the dynamic needs of the hospitality industry. As a member of this team, you will be part of a supportive and collaborative culture that values growth, camaraderie, and creating memorable guest experiences. If you are passionate about providing exceptional customer service and want to advance your career in a leading hospitality environment, this opportunity at The Sunny Hotel is ideal.

The company endeavors to enrich the lives of its employees through comprehensive benefits aimed at well-being and professional development. The Host/Hostess role with The Sunny Hotel under Davidson Hospitality Group promises not just a job but a meaningful career path where you are an integral part of a revolution in quality hospitality. Join us to work in one of Florida’s most desirable locations while contributing to an award-winning company's success and upholding its tradition of personalized service and guest satisfaction.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service, preferably in hospitality
  • Excellent communication skills
  • Friendly and outgoing personality
  • Ability to multitask and work under pressure
  • Strong organizational skills
  • Flexibility to work evenings, weekends, and holidays
  • Basic computer proficiency and familiarity with reservation systems

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer service role, preferably in a restaurant or hospitality setting
  • Excellent communication and interpersonal skills
  • Friendly and outgoing personality
  • Ability to multitask and work in a fast-paced environment
  • Strong organizational and time management skills
  • Flexibility to work evenings, weekends, and holidays
  • Knowledge of reservation systems and basic computer skills

Job Duties

  • Greet guests with a warm and friendly smile upon arrival
  • Escort guests to their tables and ensure seating arrangements are organized
  • Provide menus, answer questions, and make recommendations
  • Coordinate with the kitchen and servers to ensure timely service
  • Assist with taking reservations and managing the waiting list
  • Maintain a clean and organized host/hostess station
  • Handle guest inquiries and resolve any issues or complaints
  • Uphold high standards of professionalism and service excellence

Job Criteria

Experience

Mid Level (3-7 years)


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