
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
educational assistance
Complimentary laptop
Eligibility for immediate family members
competitive pay
Service award incentive
Daily Pay
Comprehensive health benefits
401(k) retirement savings with company match
flexible schedule
meal discounts
Employee Discount Program
Development pathway
College credits for manager training
Job Description
Perkins Restaurant & Bakery, founded in 1958, is a well-established restaurant chain operating 324 locations across 32 states and four Canadian provinces. With 81 company-owned and operated restaurants and 234 franchised units, Perkins has built a strong reputation for delivering personalized service and delicious homestyle food at great value. Known for its commitment to 100% guest satisfaction on every visit, Perkins blends classic American culinary traditions with a warm and welcoming dining atmosphere. The company focuses heavily on employee growth and satisfaction, offering an impressive range of benefits to support their workforce including educational assistance through DeVry University, comprehensive health insurance, 401(k) retirement matching, and flexible schedules, among others.
Joining Perkins as a Host(ess) means becoming a key part of the guest experience by providing friendly, efficient, and professional service in alignment with company policies and standards. This role involves greeting guests warmly, managing seating and waitlists, and ensuring the payment process is handled accurately and securely. Attention to detail and guest satisfaction are paramount, as hosts play an integral role in maintaining an inviting environment and supporting overall restaurant operations. Hosts at Perkins also assist with maintaining cleanliness in the reception and restroom areas, support pantry and server teams during busy periods, and use suggestive selling techniques to enhance guest experiences. This is a dynamic role requiring excellent communication skills, comfort with handling cash and credit transactions, high physical stamina, and a genuine interest in delivering superior customer service. The position offers competitive pay with service award incentives and daily pay options, ensuring flexibility and rewarding dedication within an encouraging workplace. Hosts receive ongoing training and development opportunities, including a structured career growth pathway and college credit upon completion of manager training, reflecting Perkins' dedication to employee advancement. If you value a collaborative atmosphere, a role where you interact with customers, and want to grow your career within a successful restaurant organization, Perkins provides the ideal environment to thrive.
Joining Perkins as a Host(ess) means becoming a key part of the guest experience by providing friendly, efficient, and professional service in alignment with company policies and standards. This role involves greeting guests warmly, managing seating and waitlists, and ensuring the payment process is handled accurately and securely. Attention to detail and guest satisfaction are paramount, as hosts play an integral role in maintaining an inviting environment and supporting overall restaurant operations. Hosts at Perkins also assist with maintaining cleanliness in the reception and restroom areas, support pantry and server teams during busy periods, and use suggestive selling techniques to enhance guest experiences. This is a dynamic role requiring excellent communication skills, comfort with handling cash and credit transactions, high physical stamina, and a genuine interest in delivering superior customer service. The position offers competitive pay with service award incentives and daily pay options, ensuring flexibility and rewarding dedication within an encouraging workplace. Hosts receive ongoing training and development opportunities, including a structured career growth pathway and college credit upon completion of manager training, reflecting Perkins' dedication to employee advancement. If you value a collaborative atmosphere, a role where you interact with customers, and want to grow your career within a successful restaurant organization, Perkins provides the ideal environment to thrive.
Job Requirements
- Must have high level of mobility/flexibility
- Must be able to work irregular hours under heavy stress/pressure during peak times
- Must possess a high level of coordination
- Must lift and carry serving trays weight up to 20 pounds for distances up to 30 feet
- Must be able to fit through an opening 30 inches wide
- Requires frequent reaching, bending, pushing and pulling
- Exposure to heat, steam, smoke, cold and odors
- Requires continual standing and walking
Job Qualifications
- Basic skills such as sanitation, safety, and customer service taught through in-house training
- Trustworthy
- can be relied upon to deal with payment of guest checks and operate cash register
- Must be able to communicate clearly
Job Duties
- Reports to work well groomed, in proper and clean uniform and practices good personal hygiene
- Uses greeting, seating, and waiting list procedures
- Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks
- Maintains cleanliness standards and stocks for the reception area and restrooms
- Accurately processes all guest checks with no cash overages or shortages
- Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction
- Provides assistance to pantry maintenance and pre-rush organization
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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