
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $15.00 - $16.50
Work Schedule
Flexible
Benefits
401(k)
401(k) matching
Dental Insurance
Employee Discounts
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development
Tuition Assistance
Vision Insurance
Job Description
Founded in 1958, Perkins Restaurant & Bakery is a well-established restaurant chain operating 324 locations across 32 states in the United States and four Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 234 franchised units. With a rich history rooted in providing guests with personalized service and delicious, homestyle food at a great value, Perkins has built a strong reputation for its commitment to 100% guest satisfaction on every visit. The company is known for its friendly atmosphere and dedication to maintaining high standards in food quality and customer service. Perkins has grown steadily over the decades, supported by a solid operational backbone and a passionate team that strives to deliver excellent experiences to every guest. As a leader in the restaurant industry, Perkins is committed to its employees by offering competitive pay, comprehensive benefits, and ample opportunities for career advancement. The company encourages a positive work environment where staff can develop their skills and thrive professionally and personally. If you seek to join a company with a proven track record of success and an unmatched commitment to its employees, Perkins provides the perfect career platform.
As a Host(ess) at Perkins Restaurant & Bakery, you will play a fundamental role in delivering exceptional service to guests in compliance with company policies, procedures, and performance standards. The host(ess) position serves as the friendly first point of contact for guests, ensuring warm greetings, efficient seating, and smooth management of waiting lists. This role requires a strong focus on guest satisfaction and a quality work environment under the direction of the General Manager or Manager on Duty. Responsibilities include greeting guests professionally, handling guest checks accurately, overseeing cleanliness in reception and restroom areas, and assisting servers and bus persons to maintain Perkins' service standards. Additionally, the host(ess) monitors food temperatures to reduce the risk of foodborne illnesses and promotes menu and bakery items through knowledgeable suggestive selling and sampling programs. The individual filling this role must demonstrate reliability, clear communication, and the ability to handle cash and non-cash transactions securely. Physical readiness is essential, including mobility, the ability to lift and carry trays, and the stamina for standing and walking throughout shifts. This role offers an engaging, dynamic environment with opportunities for growth, supported by training and development initiatives that include college credit eligibility and educational assistance. Perkins values employees who are dependable, personable, and committed to excellence, making the host(ess) position central to the company’s ongoing success in hospitality service excellence.
As a Host(ess) at Perkins Restaurant & Bakery, you will play a fundamental role in delivering exceptional service to guests in compliance with company policies, procedures, and performance standards. The host(ess) position serves as the friendly first point of contact for guests, ensuring warm greetings, efficient seating, and smooth management of waiting lists. This role requires a strong focus on guest satisfaction and a quality work environment under the direction of the General Manager or Manager on Duty. Responsibilities include greeting guests professionally, handling guest checks accurately, overseeing cleanliness in reception and restroom areas, and assisting servers and bus persons to maintain Perkins' service standards. Additionally, the host(ess) monitors food temperatures to reduce the risk of foodborne illnesses and promotes menu and bakery items through knowledgeable suggestive selling and sampling programs. The individual filling this role must demonstrate reliability, clear communication, and the ability to handle cash and non-cash transactions securely. Physical readiness is essential, including mobility, the ability to lift and carry trays, and the stamina for standing and walking throughout shifts. This role offers an engaging, dynamic environment with opportunities for growth, supported by training and development initiatives that include college credit eligibility and educational assistance. Perkins values employees who are dependable, personable, and committed to excellence, making the host(ess) position central to the company’s ongoing success in hospitality service excellence.
Job Requirements
- Must have high level of mobility/flexibility
- must be able to work irregular hours under heavy stress/pressure during peak times
- must possess a high level of coordination
- must lift and carry serving trays weight up to 20 pounds for distances up to 30 feet
- must be able to fit through an opening 30 inches wide
- requires frequent reaching, bending, pushing and pulling
- exposure to heat, steam, smoke, cold and odors
- requires continual standing and walking
Job Qualifications
- Basic skills such as sanitation, safety, and customer service taught through in-house training
- trustworthy
- can be relied upon to deal with payment of guest checks and operate cash register
- must be able to communicate clearly
Job Duties
- Reports to work well groomed, in proper and clean uniform and practices good personal hygiene
- uses greeting, seating, and waiting list procedures
- accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks
- maintains cleanliness standards and stocks for the reception area and restrooms
- accurately processes all guest checks with no cash overages or shortages
- anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction
- provides assistance to pantry maintenance and pre-rush organization
- provides assistance to all servers and bus persons in order to execute Perkins service standards
- utilizes proper cash handling procedures to execute cash and non-cash transactions, counting change, security precautions, and cash accountability
- ensures that the cash register and cash register area are stocked with all needed items
- communicates with Manager on Duty and co-workers regarding product/service deficiencies, equipment, safety problems
- monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness
- has sufficient knowledge of menu to execute suggestive selling techniques with all guests
- maintains cleanliness of bakery cases and restocks
- has sufficient knowledge of bakery products to execute suggestive selling techniques and sampling programs with all guests
- bags/boxes any products according to standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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